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Seller_Vf10jieAEG9f1

Royal Mail via Buy Shipping for Premium Delivery

Does anyone use Royal Mail 24 Tracked via Buy Shipping for their Premium Delivery orders?

We set this up but Tracked 24 does not appear as an option for Premium orders? Has Amazon removed this? The help guides indicate it should be available.

We've been going round in circles getting suspended from Premium Delivery every month due to Royal Mail performance and then appealing so we thought using Buy Shipping might get around the problem.

Any suggestions how to maintain Premium Delivery eligibility with Royal Mail?

Thx

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7 respuestas
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Etiquetas:Envío, Royal Mail
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Seller_Vf10jieAEG9f1

Royal Mail via Buy Shipping for Premium Delivery

Does anyone use Royal Mail 24 Tracked via Buy Shipping for their Premium Delivery orders?

We set this up but Tracked 24 does not appear as an option for Premium orders? Has Amazon removed this? The help guides indicate it should be available.

We've been going round in circles getting suspended from Premium Delivery every month due to Royal Mail performance and then appealing so we thought using Buy Shipping might get around the problem.

Any suggestions how to maintain Premium Delivery eligibility with Royal Mail?

Thx

Gestionar pedidos
Etiquetas:Envío, Royal Mail
20
202 visitas
7 respuestas
Responder
7 respuestas
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Seller_ZJhFeE3tNKzfh
En respuesta a la entrada de Seller_Vf10jieAEG9f1

I believe its because amazons back end system believes that due to known delays within the Royal Mail network, Tracked 24 would not reach the customer in time.

We don't use buy shipping so can't advise - instead we just upload the tracking and carrier info to amazon.

00
user profile
Seller_IVuzF5F26xipN
En respuesta a la entrada de Seller_Vf10jieAEG9f1

Hi, i've been having the same issue with my Seller Fufilled prime , buy shipping doesn't offer tracked 24 even though it would 100% get there on time, i have been taking a screenshot of it not being offered, emailing them immediately with the order numbers, shipping through click and drop then appealing the suspension via 17 emails to seller support when it inevitably comes, pain in the rear but there delivery algorithm thing doesn't work.

Usually works okay monday tuesday wednesday only when getting near the weekend it starts to become flummoxed if you are not seeing it at all has it definitely been added to your amazon if i remember i had to email royal mail amazon team and get them to add it to the product list, can you see it as an option for non premium orders?

Hope you get it sorted,

Tom

10
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user profile
Seller_Vf10jieAEG9f1

Royal Mail via Buy Shipping for Premium Delivery

Does anyone use Royal Mail 24 Tracked via Buy Shipping for their Premium Delivery orders?

We set this up but Tracked 24 does not appear as an option for Premium orders? Has Amazon removed this? The help guides indicate it should be available.

We've been going round in circles getting suspended from Premium Delivery every month due to Royal Mail performance and then appealing so we thought using Buy Shipping might get around the problem.

Any suggestions how to maintain Premium Delivery eligibility with Royal Mail?

Thx

202 visitas
7 respuestas
Gestionar pedidos
Etiquetas:Envío, Royal Mail
20
Responder
user profile
Seller_Vf10jieAEG9f1

Royal Mail via Buy Shipping for Premium Delivery

Does anyone use Royal Mail 24 Tracked via Buy Shipping for their Premium Delivery orders?

We set this up but Tracked 24 does not appear as an option for Premium orders? Has Amazon removed this? The help guides indicate it should be available.

We've been going round in circles getting suspended from Premium Delivery every month due to Royal Mail performance and then appealing so we thought using Buy Shipping might get around the problem.

Any suggestions how to maintain Premium Delivery eligibility with Royal Mail?

Thx

Gestionar pedidos
Etiquetas:Envío, Royal Mail
20
202 visitas
7 respuestas
Responder
user profile

Royal Mail via Buy Shipping for Premium Delivery

de Seller_Vf10jieAEG9f1

Does anyone use Royal Mail 24 Tracked via Buy Shipping for their Premium Delivery orders?

We set this up but Tracked 24 does not appear as an option for Premium orders? Has Amazon removed this? The help guides indicate it should be available.

We've been going round in circles getting suspended from Premium Delivery every month due to Royal Mail performance and then appealing so we thought using Buy Shipping might get around the problem.

Any suggestions how to maintain Premium Delivery eligibility with Royal Mail?

Thx

Gestionar pedidos
Etiquetas:Envío, Royal Mail
20
202 visitas
7 respuestas
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Seller_ZJhFeE3tNKzfh
En respuesta a la entrada de Seller_Vf10jieAEG9f1

I believe its because amazons back end system believes that due to known delays within the Royal Mail network, Tracked 24 would not reach the customer in time.

We don't use buy shipping so can't advise - instead we just upload the tracking and carrier info to amazon.

00
user profile
Seller_IVuzF5F26xipN
En respuesta a la entrada de Seller_Vf10jieAEG9f1

Hi, i've been having the same issue with my Seller Fufilled prime , buy shipping doesn't offer tracked 24 even though it would 100% get there on time, i have been taking a screenshot of it not being offered, emailing them immediately with the order numbers, shipping through click and drop then appealing the suspension via 17 emails to seller support when it inevitably comes, pain in the rear but there delivery algorithm thing doesn't work.

Usually works okay monday tuesday wednesday only when getting near the weekend it starts to become flummoxed if you are not seeing it at all has it definitely been added to your amazon if i remember i had to email royal mail amazon team and get them to add it to the product list, can you see it as an option for non premium orders?

Hope you get it sorted,

Tom

10
Sigue esta conversación para recibir notificaciones sobre la nueva actividad
user profile
Seller_ZJhFeE3tNKzfh
En respuesta a la entrada de Seller_Vf10jieAEG9f1

I believe its because amazons back end system believes that due to known delays within the Royal Mail network, Tracked 24 would not reach the customer in time.

We don't use buy shipping so can't advise - instead we just upload the tracking and carrier info to amazon.

00
user profile
Seller_ZJhFeE3tNKzfh
En respuesta a la entrada de Seller_Vf10jieAEG9f1

I believe its because amazons back end system believes that due to known delays within the Royal Mail network, Tracked 24 would not reach the customer in time.

We don't use buy shipping so can't advise - instead we just upload the tracking and carrier info to amazon.

00
Responder
user profile
Seller_IVuzF5F26xipN
En respuesta a la entrada de Seller_Vf10jieAEG9f1

Hi, i've been having the same issue with my Seller Fufilled prime , buy shipping doesn't offer tracked 24 even though it would 100% get there on time, i have been taking a screenshot of it not being offered, emailing them immediately with the order numbers, shipping through click and drop then appealing the suspension via 17 emails to seller support when it inevitably comes, pain in the rear but there delivery algorithm thing doesn't work.

Usually works okay monday tuesday wednesday only when getting near the weekend it starts to become flummoxed if you are not seeing it at all has it definitely been added to your amazon if i remember i had to email royal mail amazon team and get them to add it to the product list, can you see it as an option for non premium orders?

Hope you get it sorted,

Tom

10
user profile
Seller_IVuzF5F26xipN
En respuesta a la entrada de Seller_Vf10jieAEG9f1

Hi, i've been having the same issue with my Seller Fufilled prime , buy shipping doesn't offer tracked 24 even though it would 100% get there on time, i have been taking a screenshot of it not being offered, emailing them immediately with the order numbers, shipping through click and drop then appealing the suspension via 17 emails to seller support when it inevitably comes, pain in the rear but there delivery algorithm thing doesn't work.

Usually works okay monday tuesday wednesday only when getting near the weekend it starts to become flummoxed if you are not seeing it at all has it definitely been added to your amazon if i remember i had to email royal mail amazon team and get them to add it to the product list, can you see it as an option for non premium orders?

Hope you get it sorted,

Tom

10
Responder
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