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Seller_ufpA8IFaS7upb

Inactive Account

My US account is INACTIVE, but my performance saus I have a HEALTHY account, its not deactivated!

Amazon says my account is HEALTHY, Amazon allows me to add products and let me create and send shipments to them but keeps my account and listings INACTIVE!!

I am being charged on the professional account and over all the shipments I made but I cannot sell my products.

Already have a case open ID 14794918421

PLEASE HELP!

84 visitas
21 respuestas
Etiquetas:Atención al colaborador comercial, Desactivado, Estado de la cuenta
00
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Seller_ufpA8IFaS7upb

Inactive Account

My US account is INACTIVE, but my performance saus I have a HEALTHY account, its not deactivated!

Amazon says my account is HEALTHY, Amazon allows me to add products and let me create and send shipments to them but keeps my account and listings INACTIVE!!

I am being charged on the professional account and over all the shipments I made but I cannot sell my products.

Already have a case open ID 14794918421

PLEASE HELP!

Etiquetas:Atención al colaborador comercial, Desactivado, Estado de la cuenta
00
84 visitas
21 respuestas
Responder
21 respuestas
user profile
Stevie_Amazon
En respuesta a la entrada de Seller_ufpA8IFaS7upb

Hi there @Seller_ufpA8IFaS7upb,

Thank you so much for reaching out in the Forums. I am engaging a Community Manager that specializes in this topic and they will be following up with you shortly.

Stevie

20
user profile
Micah_Amazon
En respuesta a la entrada de Seller_ufpA8IFaS7upb

Hello @Seller_ufpA8IFaS7upb,

Thank you for reaching out. My apologies on the frustration that this has caused. Please allow me to review the case ID and respond back shortly with next steps.

I appreciate the patience.

Cheers,

Micah

30
user profile
Seller_PZHkmGrDeWLlg
En respuesta a la entrada de Seller_ufpA8IFaS7upb

We're facing the same issue too. Can you pls tell us if this has been resolved?

00
user profile
Seller_2rzQbBE8iYQEz
En respuesta a la entrada de Seller_ufpA8IFaS7upb

I'm in the same boat with my account... great metrics and up-to-date but my account status is inactive and my sales have dropped 90% without any explanation from wonderful seller support.

00
user profile
Seller_3bJhBxdxRDyXl
En respuesta a la entrada de Seller_ufpA8IFaS7upb

I have the same issue today. All my product is not available to purchase and there is not reason why. My account is healthy and no issue.

00
user profile
Seller_2rzQbBE8iYQEz
En respuesta a la entrada de Seller_ufpA8IFaS7upb

Amazon does not support sellers. Prove me wrong and fix my account. Same issue since 2/9/24.

20
Sigue esta conversación para recibir notificaciones sobre la nueva actividad
user profile
Seller_ufpA8IFaS7upb

Inactive Account

My US account is INACTIVE, but my performance saus I have a HEALTHY account, its not deactivated!

Amazon says my account is HEALTHY, Amazon allows me to add products and let me create and send shipments to them but keeps my account and listings INACTIVE!!

I am being charged on the professional account and over all the shipments I made but I cannot sell my products.

Already have a case open ID 14794918421

PLEASE HELP!

84 visitas
21 respuestas
Etiquetas:Atención al colaborador comercial, Desactivado, Estado de la cuenta
00
Responder
user profile
Seller_ufpA8IFaS7upb

Inactive Account

My US account is INACTIVE, but my performance saus I have a HEALTHY account, its not deactivated!

Amazon says my account is HEALTHY, Amazon allows me to add products and let me create and send shipments to them but keeps my account and listings INACTIVE!!

I am being charged on the professional account and over all the shipments I made but I cannot sell my products.

Already have a case open ID 14794918421

PLEASE HELP!

Etiquetas:Atención al colaborador comercial, Desactivado, Estado de la cuenta
00
84 visitas
21 respuestas
Responder
user profile

Inactive Account

de Seller_ufpA8IFaS7upb

My US account is INACTIVE, but my performance saus I have a HEALTHY account, its not deactivated!

Amazon says my account is HEALTHY, Amazon allows me to add products and let me create and send shipments to them but keeps my account and listings INACTIVE!!

I am being charged on the professional account and over all the shipments I made but I cannot sell my products.

Already have a case open ID 14794918421

PLEASE HELP!

Etiquetas:Atención al colaborador comercial, Desactivado, Estado de la cuenta
00
84 visitas
21 respuestas
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Stevie_Amazon
En respuesta a la entrada de Seller_ufpA8IFaS7upb

Hi there @Seller_ufpA8IFaS7upb,

Thank you so much for reaching out in the Forums. I am engaging a Community Manager that specializes in this topic and they will be following up with you shortly.

Stevie

20
user profile
Micah_Amazon
En respuesta a la entrada de Seller_ufpA8IFaS7upb

Hello @Seller_ufpA8IFaS7upb,

Thank you for reaching out. My apologies on the frustration that this has caused. Please allow me to review the case ID and respond back shortly with next steps.

I appreciate the patience.

Cheers,

Micah

30
user profile
Seller_PZHkmGrDeWLlg
En respuesta a la entrada de Seller_ufpA8IFaS7upb

We're facing the same issue too. Can you pls tell us if this has been resolved?

00
user profile
Seller_2rzQbBE8iYQEz
En respuesta a la entrada de Seller_ufpA8IFaS7upb

I'm in the same boat with my account... great metrics and up-to-date but my account status is inactive and my sales have dropped 90% without any explanation from wonderful seller support.

00
user profile
Seller_3bJhBxdxRDyXl
En respuesta a la entrada de Seller_ufpA8IFaS7upb

I have the same issue today. All my product is not available to purchase and there is not reason why. My account is healthy and no issue.

00
user profile
Seller_2rzQbBE8iYQEz
En respuesta a la entrada de Seller_ufpA8IFaS7upb

Amazon does not support sellers. Prove me wrong and fix my account. Same issue since 2/9/24.

20
Sigue esta conversación para recibir notificaciones sobre la nueva actividad
user profile
Stevie_Amazon
En respuesta a la entrada de Seller_ufpA8IFaS7upb

Hi there @Seller_ufpA8IFaS7upb,

Thank you so much for reaching out in the Forums. I am engaging a Community Manager that specializes in this topic and they will be following up with you shortly.

Stevie

20
user profile
Stevie_Amazon
En respuesta a la entrada de Seller_ufpA8IFaS7upb

Hi there @Seller_ufpA8IFaS7upb,

Thank you so much for reaching out in the Forums. I am engaging a Community Manager that specializes in this topic and they will be following up with you shortly.

Stevie

20
Responder
user profile
Micah_Amazon
En respuesta a la entrada de Seller_ufpA8IFaS7upb

Hello @Seller_ufpA8IFaS7upb,

Thank you for reaching out. My apologies on the frustration that this has caused. Please allow me to review the case ID and respond back shortly with next steps.

I appreciate the patience.

Cheers,

Micah

30
user profile
Micah_Amazon
En respuesta a la entrada de Seller_ufpA8IFaS7upb

Hello @Seller_ufpA8IFaS7upb,

Thank you for reaching out. My apologies on the frustration that this has caused. Please allow me to review the case ID and respond back shortly with next steps.

I appreciate the patience.

Cheers,

Micah

30
Responder
user profile
Seller_PZHkmGrDeWLlg
En respuesta a la entrada de Seller_ufpA8IFaS7upb

We're facing the same issue too. Can you pls tell us if this has been resolved?

00
user profile
Seller_PZHkmGrDeWLlg
En respuesta a la entrada de Seller_ufpA8IFaS7upb

We're facing the same issue too. Can you pls tell us if this has been resolved?

00
Responder
user profile
Seller_2rzQbBE8iYQEz
En respuesta a la entrada de Seller_ufpA8IFaS7upb

I'm in the same boat with my account... great metrics and up-to-date but my account status is inactive and my sales have dropped 90% without any explanation from wonderful seller support.

00
user profile
Seller_2rzQbBE8iYQEz
En respuesta a la entrada de Seller_ufpA8IFaS7upb

I'm in the same boat with my account... great metrics and up-to-date but my account status is inactive and my sales have dropped 90% without any explanation from wonderful seller support.

00
Responder
user profile
Seller_3bJhBxdxRDyXl
En respuesta a la entrada de Seller_ufpA8IFaS7upb

I have the same issue today. All my product is not available to purchase and there is not reason why. My account is healthy and no issue.

00
user profile
Seller_3bJhBxdxRDyXl
En respuesta a la entrada de Seller_ufpA8IFaS7upb

I have the same issue today. All my product is not available to purchase and there is not reason why. My account is healthy and no issue.

00
Responder
user profile
Seller_2rzQbBE8iYQEz
En respuesta a la entrada de Seller_ufpA8IFaS7upb

Amazon does not support sellers. Prove me wrong and fix my account. Same issue since 2/9/24.

20
user profile
Seller_2rzQbBE8iYQEz
En respuesta a la entrada de Seller_ufpA8IFaS7upb

Amazon does not support sellers. Prove me wrong and fix my account. Same issue since 2/9/24.

20
Responder
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