Inactive Account
My US account is INACTIVE, but my performance saus I have a HEALTHY account, its not deactivated!
Amazon says my account is HEALTHY, Amazon allows me to add products and let me create and send shipments to them but keeps my account and listings INACTIVE!!
I am being charged on the professional account and over all the shipments I made but I cannot sell my products.
Already have a case open ID 14794918421
PLEASE HELP!
Inactive Account
My US account is INACTIVE, but my performance saus I have a HEALTHY account, its not deactivated!
Amazon says my account is HEALTHY, Amazon allows me to add products and let me create and send shipments to them but keeps my account and listings INACTIVE!!
I am being charged on the professional account and over all the shipments I made but I cannot sell my products.
Already have a case open ID 14794918421
PLEASE HELP!
21 respuestas
Stevie_Amazon
Hi there @Seller_ufpA8IFaS7upb,
Thank you so much for reaching out in the Forums. I am engaging a Community Manager that specializes in this topic and they will be following up with you shortly.
Stevie
Micah_Amazon
Hello @Seller_ufpA8IFaS7upb,
Thank you for reaching out. My apologies on the frustration that this has caused. Please allow me to review the case ID and respond back shortly with next steps.
I appreciate the patience.
Cheers,
Micah
Seller_PZHkmGrDeWLlg
We're facing the same issue too. Can you pls tell us if this has been resolved?
Seller_2rzQbBE8iYQEz
I'm in the same boat with my account... great metrics and up-to-date but my account status is inactive and my sales have dropped 90% without any explanation from wonderful seller support.
Seller_3bJhBxdxRDyXl
I have the same issue today. All my product is not available to purchase and there is not reason why. My account is healthy and no issue.
Seller_2rzQbBE8iYQEz
Amazon does not support sellers. Prove me wrong and fix my account. Same issue since 2/9/24.
