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Seller_j01BREvkvxZcg

DAC7 - my VAT is the same as Business registration number

Im experiencing issue I have been trying to resolve this through support tickets and requested calls from Amazon several times now and 35 days later Im STILL having the same issue. Every time the case gets «escalated to the responsible team» and no resolution is provided.

I am experiencing an issue while trying to add my Business Registration Number for DAC7 VAT/TIN compliance.

As a sole proprietor in Portugal, I do not have a separate Business Registration Number. My business and personal tax number are the same, linked to my NIF (Número de Identificação Fiscal) .

And according to Amazon Seller Central article https://sellercentral.amazon.es/help/hub/reference/popup/30394, my Business Registration Number should correspond to my VAT number.

So why does amazon system says VERIFIED for my VAT number and reject it when I enter is as my Business Registration Number? It makes no sense! My page is showing warnings every time I open any page it wants me to resolve the issue saying I only now have 20 days left!

This is so frustrating! @amazon we need someone to fix this PLEASE!

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Etiquetas:Atención al colaborador comercial, Estado de la cuenta
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Seller_j01BREvkvxZcg

DAC7 - my VAT is the same as Business registration number

Im experiencing issue I have been trying to resolve this through support tickets and requested calls from Amazon several times now and 35 days later Im STILL having the same issue. Every time the case gets «escalated to the responsible team» and no resolution is provided.

I am experiencing an issue while trying to add my Business Registration Number for DAC7 VAT/TIN compliance.

As a sole proprietor in Portugal, I do not have a separate Business Registration Number. My business and personal tax number are the same, linked to my NIF (Número de Identificação Fiscal) .

And according to Amazon Seller Central article https://sellercentral.amazon.es/help/hub/reference/popup/30394, my Business Registration Number should correspond to my VAT number.

So why does amazon system says VERIFIED for my VAT number and reject it when I enter is as my Business Registration Number? It makes no sense! My page is showing warnings every time I open any page it wants me to resolve the issue saying I only now have 20 days left!

This is so frustrating! @amazon we need someone to fix this PLEASE!

Etiquetas:Atención al colaborador comercial, Estado de la cuenta
00
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Seller_rI7BZIczK8iAC
En respuesta a la entrada de Seller_j01BREvkvxZcg

QUOTE NOT WORKING AGAIN.

You are posting a Spanish link to the help page which we can not open. But it is not correct that the Business Registration Number is IDENTIC with the VAT number.

"Business Registration Number" and "Citizen ID": is your number without PT

VAT is your number WITH PT in front of it

00
user profile
Atlas_Amazon
En respuesta a la entrada de Seller_j01BREvkvxZcg

Hello @Seller_j01BREvkvxZcg

"Every time the case gets «escalated to the responsible team» and no resolution is provided."

Thank you for the information provided regarding the DAC7 verification you are attempting to complete. I understand that you have been experiencing issues in getting the information accepted. You mention that you have had cases that have been escalated, would you be able to provide a copy of the latest case you have been working on? Have you attempted to update and submit the information once again?

We will require more information to be able to better assist and understand the issues you are encountering. Please continue to refer to this thread with any information or details you have on this situation to avoid confusion.

Best,

Atlas

00
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user profile
Seller_j01BREvkvxZcg

DAC7 - my VAT is the same as Business registration number

Im experiencing issue I have been trying to resolve this through support tickets and requested calls from Amazon several times now and 35 days later Im STILL having the same issue. Every time the case gets «escalated to the responsible team» and no resolution is provided.

I am experiencing an issue while trying to add my Business Registration Number for DAC7 VAT/TIN compliance.

As a sole proprietor in Portugal, I do not have a separate Business Registration Number. My business and personal tax number are the same, linked to my NIF (Número de Identificação Fiscal) .

And according to Amazon Seller Central article https://sellercentral.amazon.es/help/hub/reference/popup/30394, my Business Registration Number should correspond to my VAT number.

So why does amazon system says VERIFIED for my VAT number and reject it when I enter is as my Business Registration Number? It makes no sense! My page is showing warnings every time I open any page it wants me to resolve the issue saying I only now have 20 days left!

This is so frustrating! @amazon we need someone to fix this PLEASE!

37 visitas
2 respuestas
Etiquetas:Atención al colaborador comercial, Estado de la cuenta
00
Responder
user profile
Seller_j01BREvkvxZcg

DAC7 - my VAT is the same as Business registration number

Im experiencing issue I have been trying to resolve this through support tickets and requested calls from Amazon several times now and 35 days later Im STILL having the same issue. Every time the case gets «escalated to the responsible team» and no resolution is provided.

I am experiencing an issue while trying to add my Business Registration Number for DAC7 VAT/TIN compliance.

As a sole proprietor in Portugal, I do not have a separate Business Registration Number. My business and personal tax number are the same, linked to my NIF (Número de Identificação Fiscal) .

And according to Amazon Seller Central article https://sellercentral.amazon.es/help/hub/reference/popup/30394, my Business Registration Number should correspond to my VAT number.

So why does amazon system says VERIFIED for my VAT number and reject it when I enter is as my Business Registration Number? It makes no sense! My page is showing warnings every time I open any page it wants me to resolve the issue saying I only now have 20 days left!

This is so frustrating! @amazon we need someone to fix this PLEASE!

Etiquetas:Atención al colaborador comercial, Estado de la cuenta
00
37 visitas
2 respuestas
Responder
user profile

DAC7 - my VAT is the same as Business registration number

de Seller_j01BREvkvxZcg

Im experiencing issue I have been trying to resolve this through support tickets and requested calls from Amazon several times now and 35 days later Im STILL having the same issue. Every time the case gets «escalated to the responsible team» and no resolution is provided.

I am experiencing an issue while trying to add my Business Registration Number for DAC7 VAT/TIN compliance.

As a sole proprietor in Portugal, I do not have a separate Business Registration Number. My business and personal tax number are the same, linked to my NIF (Número de Identificação Fiscal) .

And according to Amazon Seller Central article https://sellercentral.amazon.es/help/hub/reference/popup/30394, my Business Registration Number should correspond to my VAT number.

So why does amazon system says VERIFIED for my VAT number and reject it when I enter is as my Business Registration Number? It makes no sense! My page is showing warnings every time I open any page it wants me to resolve the issue saying I only now have 20 days left!

This is so frustrating! @amazon we need someone to fix this PLEASE!

Etiquetas:Atención al colaborador comercial, Estado de la cuenta
00
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Seller_rI7BZIczK8iAC
En respuesta a la entrada de Seller_j01BREvkvxZcg

QUOTE NOT WORKING AGAIN.

You are posting a Spanish link to the help page which we can not open. But it is not correct that the Business Registration Number is IDENTIC with the VAT number.

"Business Registration Number" and "Citizen ID": is your number without PT

VAT is your number WITH PT in front of it

00
user profile
Atlas_Amazon
En respuesta a la entrada de Seller_j01BREvkvxZcg

Hello @Seller_j01BREvkvxZcg

"Every time the case gets «escalated to the responsible team» and no resolution is provided."

Thank you for the information provided regarding the DAC7 verification you are attempting to complete. I understand that you have been experiencing issues in getting the information accepted. You mention that you have had cases that have been escalated, would you be able to provide a copy of the latest case you have been working on? Have you attempted to update and submit the information once again?

We will require more information to be able to better assist and understand the issues you are encountering. Please continue to refer to this thread with any information or details you have on this situation to avoid confusion.

Best,

Atlas

00
Sigue esta conversación para recibir notificaciones sobre la nueva actividad
user profile
Seller_rI7BZIczK8iAC
En respuesta a la entrada de Seller_j01BREvkvxZcg

QUOTE NOT WORKING AGAIN.

You are posting a Spanish link to the help page which we can not open. But it is not correct that the Business Registration Number is IDENTIC with the VAT number.

"Business Registration Number" and "Citizen ID": is your number without PT

VAT is your number WITH PT in front of it

00
user profile
Seller_rI7BZIczK8iAC
En respuesta a la entrada de Seller_j01BREvkvxZcg

QUOTE NOT WORKING AGAIN.

You are posting a Spanish link to the help page which we can not open. But it is not correct that the Business Registration Number is IDENTIC with the VAT number.

"Business Registration Number" and "Citizen ID": is your number without PT

VAT is your number WITH PT in front of it

00
Responder
user profile
Atlas_Amazon
En respuesta a la entrada de Seller_j01BREvkvxZcg

Hello @Seller_j01BREvkvxZcg

"Every time the case gets «escalated to the responsible team» and no resolution is provided."

Thank you for the information provided regarding the DAC7 verification you are attempting to complete. I understand that you have been experiencing issues in getting the information accepted. You mention that you have had cases that have been escalated, would you be able to provide a copy of the latest case you have been working on? Have you attempted to update and submit the information once again?

We will require more information to be able to better assist and understand the issues you are encountering. Please continue to refer to this thread with any information or details you have on this situation to avoid confusion.

Best,

Atlas

00
user profile
Atlas_Amazon
En respuesta a la entrada de Seller_j01BREvkvxZcg

Hello @Seller_j01BREvkvxZcg

"Every time the case gets «escalated to the responsible team» and no resolution is provided."

Thank you for the information provided regarding the DAC7 verification you are attempting to complete. I understand that you have been experiencing issues in getting the information accepted. You mention that you have had cases that have been escalated, would you be able to provide a copy of the latest case you have been working on? Have you attempted to update and submit the information once again?

We will require more information to be able to better assist and understand the issues you are encountering. Please continue to refer to this thread with any information or details you have on this situation to avoid confusion.

Best,

Atlas

00
Responder
Sigue esta conversación para recibir notificaciones sobre la nueva actividad