Change Shipment Method to LTL from SPD
Looks like I made a mistake when creating the shipment and chose SPD instead of LTL.
Now the carrier keeps getting cancelled delivery appointments with the error "Refuse freight-Sample Check Failed"
1. Just wondering if it's possible to change the delivery method to LTL without having the create a new shipment (the boxes are already labelled and on the way)
2. Can the carrier try selecting SPD as freight type on the appointment and will Amazon accept the delivery?
Any help is appreciated! Thanks!
Change Shipment Method to LTL from SPD
Looks like I made a mistake when creating the shipment and chose SPD instead of LTL.
Now the carrier keeps getting cancelled delivery appointments with the error "Refuse freight-Sample Check Failed"
1. Just wondering if it's possible to change the delivery method to LTL without having the create a new shipment (the boxes are already labelled and on the way)
2. Can the carrier try selecting SPD as freight type on the appointment and will Amazon accept the delivery?
Any help is appreciated! Thanks!
3 respuestas
Seller_z3XfkorVSmnEY
Did you select Amazon's partnered SPD (UPS Ground)? If so, just cancel the shipping (you have 24 hours to do this) and then go back in the shipment creation and choose LTL.
Seller_rfdaXzAQ28cy1
Do you have an idea what does this refuse freight-sample check failed mean?
TaylorR_Amazon
Hi @Seller_rfdaXzAQ28cy1, were you able to follow @Seller_z3XfkorVSmnEY's advice to cancel and recreate the shipment?
