Seller_ORQtG7VJkFtXK
Buyer gives wrong address....now my ODR is hit!
How do I fix this? Buyer gave us wrong address. The package was returned to us. Buyer filed A-Z. I refunded. Now my ODR took a hit and today our feature offer % took a dump. Can this be fixed?
Etiquetas:Autogestionados, Envío, Gestión logística, Pedidos defectuosos, USPS
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Seller_ORQtG7VJkFtXK
Buyer gives wrong address....now my ODR is hit!
How do I fix this? Buyer gave us wrong address. The package was returned to us. Buyer filed A-Z. I refunded. Now my ODR took a hit and today our feature offer % took a dump. Can this be fixed?
Etiquetas:Autogestionados, Envío, Gestión logística, Pedidos defectuosos, USPS
00
8 respuestas
Seller_ORQtG7VJkFtXK
If a mod wants to get involved, a help case is open, 14256268261.
10
Seller_ORQtG7VJkFtXK
Update:
Seller support advised to update the A-Z claim with this info. I did that. We'll see what happens.
20
Seller_ORQtG7VJkFtXK
Amazon did the right thing here! The ODR defect was removed. Thank you Jameson for your help.
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