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Seller_Upvu1TAAIBv2x

Does Amazon now keep its referral fees on SAFE-T claim reimbursements???

In the past, if I was lucky enough to be granted a SAFE-T claim reimbursement for an FBM sale, I would received 100% of the reimbursement. But in this latest round of SAFE-T claims I filed this week, I was granted 5 reimbursements, ALL of which withheld the 15% Amazon referral fee. Is this a new policy?

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Etiquetas:Devolver envío, Reclamaciones bajo la garantía de la A a la Z, Reembolsos, SAFE-T
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Seller_Upvu1TAAIBv2x

Does Amazon now keep its referral fees on SAFE-T claim reimbursements???

In the past, if I was lucky enough to be granted a SAFE-T claim reimbursement for an FBM sale, I would received 100% of the reimbursement. But in this latest round of SAFE-T claims I filed this week, I was granted 5 reimbursements, ALL of which withheld the 15% Amazon referral fee. Is this a new policy?

Gestionar el servicio al comprador
Etiquetas:Devolver envío, Reclamaciones bajo la garantía de la A a la Z, Reembolsos, SAFE-T
00
45 visitas
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Joey_Amazon
En respuesta a la entrada de Seller_Upvu1TAAIBv2x

Hello @Seller_Upvu1TAAIBv2x,

Thank you participating here at the forums! It is my understanding that the Amazon referral fees is not part of the reimbursement from a claim.

Let me know if you have any other question.

Thanks,

Joey

11
user profile
Seller_M3psQMeKmMYkT
En respuesta a la entrada de Seller_Upvu1TAAIBv2x

agree this is wrong. why should Amazon keep a fee on a return. Amazon is not providing any service to the Seller, just costing the Seller a bunch in shipping and return processing fees. why should Seller need to pay Amazon for the privilege of losing the Seller money?

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user profile
Seller_Upvu1TAAIBv2x

Does Amazon now keep its referral fees on SAFE-T claim reimbursements???

In the past, if I was lucky enough to be granted a SAFE-T claim reimbursement for an FBM sale, I would received 100% of the reimbursement. But in this latest round of SAFE-T claims I filed this week, I was granted 5 reimbursements, ALL of which withheld the 15% Amazon referral fee. Is this a new policy?

45 visitas
6 respuestas
Gestionar el servicio al comprador
Etiquetas:Devolver envío, Reclamaciones bajo la garantía de la A a la Z, Reembolsos, SAFE-T
00
Responder
user profile
Seller_Upvu1TAAIBv2x

Does Amazon now keep its referral fees on SAFE-T claim reimbursements???

In the past, if I was lucky enough to be granted a SAFE-T claim reimbursement for an FBM sale, I would received 100% of the reimbursement. But in this latest round of SAFE-T claims I filed this week, I was granted 5 reimbursements, ALL of which withheld the 15% Amazon referral fee. Is this a new policy?

Gestionar el servicio al comprador
Etiquetas:Devolver envío, Reclamaciones bajo la garantía de la A a la Z, Reembolsos, SAFE-T
00
45 visitas
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Does Amazon now keep its referral fees on SAFE-T claim reimbursements???

de Seller_Upvu1TAAIBv2x

In the past, if I was lucky enough to be granted a SAFE-T claim reimbursement for an FBM sale, I would received 100% of the reimbursement. But in this latest round of SAFE-T claims I filed this week, I was granted 5 reimbursements, ALL of which withheld the 15% Amazon referral fee. Is this a new policy?

Gestionar el servicio al comprador
Etiquetas:Devolver envío, Reclamaciones bajo la garantía de la A a la Z, Reembolsos, SAFE-T
00
45 visitas
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Joey_Amazon
En respuesta a la entrada de Seller_Upvu1TAAIBv2x

Hello @Seller_Upvu1TAAIBv2x,

Thank you participating here at the forums! It is my understanding that the Amazon referral fees is not part of the reimbursement from a claim.

Let me know if you have any other question.

Thanks,

Joey

11
user profile
Seller_M3psQMeKmMYkT
En respuesta a la entrada de Seller_Upvu1TAAIBv2x

agree this is wrong. why should Amazon keep a fee on a return. Amazon is not providing any service to the Seller, just costing the Seller a bunch in shipping and return processing fees. why should Seller need to pay Amazon for the privilege of losing the Seller money?

20
Sigue esta conversación para recibir notificaciones sobre la nueva actividad
user profile
Joey_Amazon
En respuesta a la entrada de Seller_Upvu1TAAIBv2x

Hello @Seller_Upvu1TAAIBv2x,

Thank you participating here at the forums! It is my understanding that the Amazon referral fees is not part of the reimbursement from a claim.

Let me know if you have any other question.

Thanks,

Joey

11
user profile
Joey_Amazon
En respuesta a la entrada de Seller_Upvu1TAAIBv2x

Hello @Seller_Upvu1TAAIBv2x,

Thank you participating here at the forums! It is my understanding that the Amazon referral fees is not part of the reimbursement from a claim.

Let me know if you have any other question.

Thanks,

Joey

11
Responder
user profile
Seller_M3psQMeKmMYkT
En respuesta a la entrada de Seller_Upvu1TAAIBv2x

agree this is wrong. why should Amazon keep a fee on a return. Amazon is not providing any service to the Seller, just costing the Seller a bunch in shipping and return processing fees. why should Seller need to pay Amazon for the privilege of losing the Seller money?

20
user profile
Seller_M3psQMeKmMYkT
En respuesta a la entrada de Seller_Upvu1TAAIBv2x

agree this is wrong. why should Amazon keep a fee on a return. Amazon is not providing any service to the Seller, just costing the Seller a bunch in shipping and return processing fees. why should Seller need to pay Amazon for the privilege of losing the Seller money?

20
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