Dear Amazon Seller Support Team,

I am writing to request assistance with reactivating my U.S. Amazon Seller Account, which has become inactive due to a recent issue with my payment method.

My wallet was stolen, which included the credit card linked to my Amazon account. Consequently, I had to cancel the card and obtain a new one. During this transition, it appears that an automated payment attempt failed, leading to the deactivation of my account.

I have attempted to update my payment information several times, but the account remains inactive. Initially, I tried using a different debit card, which I understand is not typically accepted for account reactivation purposes. After recognizing this, I removed all payment methods from my account and added my new AMEX credit card, which matches the type of card I had previously used. Despite these efforts, I have not been able to reactivate my U.S. store.

It is worth noting that my Canadian and Mexican stores are currently active; the issue is isolated to my U.S. store.

I would greatly appreciate your assistance in resolving this matter to reactivate my U.S. Amazon Seller Account as soon as possible.

Thank you for your attention to this urgent matter.