Foros para vendedores
Iniciar sesión
Iniciar sesión
imgIniciar sesión
ForosInicioConversaciones
ForosInicioConversaciones
imgIniciar sesión
user profile
Seller_fQbCzbGenlqSZ

There was a system error. Please try again in 15 minutes. ONGOING ISSUE FOR MONTHS

So I'm trying to manage my returns and I'm trying to mark some of my orders as complete because customers haven't returned items within 30 days. And I'm also trying to issue refunds as well, but I keep getting "There was a system error. Please try again in 15 minutes." What gives? This has been happening for way too long, I don't even understand the significance of waiting for the 15 minutes, is this the time frame that Amazon uses to tell us when they're refreshing some sort of system?

123 visitas
4 respuestas
20
Responder
user profile
Seller_fQbCzbGenlqSZ

There was a system error. Please try again in 15 minutes. ONGOING ISSUE FOR MONTHS

So I'm trying to manage my returns and I'm trying to mark some of my orders as complete because customers haven't returned items within 30 days. And I'm also trying to issue refunds as well, but I keep getting "There was a system error. Please try again in 15 minutes." What gives? This has been happening for way too long, I don't even understand the significance of waiting for the 15 minutes, is this the time frame that Amazon uses to tell us when they're refreshing some sort of system?

20
123 visitas
4 respuestas
Responder
4 respuestas
user profile
Seller_rl7ZiAYrgqKE6
En respuesta a la entrada de Seller_fQbCzbGenlqSZ

This happens to me on occasion. I am not 100 percent sure, but I believe this happens when the amazon bots decide your session has lasted too long and they want reverification of the user. I could be wrong, but I don't think it will be changed.

20
user profile
SEAmod
En respuesta a la entrada de Seller_fQbCzbGenlqSZ

Hello @Seller_fQbCzbGenlqSZ

Clear your cookies, browsing history, and cache. Reset your device. Check if your device allows third-party cookies.

If these steps don't resolve the issue, visit the Technical Support Page. If you still need help, provide the Case ID for the issue and I'll review it and determine next steps.

Susan

12
user profile
Seller_CCC8SLpaCyP85
En respuesta a la entrada de Seller_fQbCzbGenlqSZ

Having same issue. Been trying for about 24 hours. Cleared everything as suggested by @SEAmodbut can not close the return regardless of what I do. My case ID is 16601006731 if anyone is able to help. Doesn't affect my account just annoying to not being able to close it.

20
Sigue esta conversación para recibir notificaciones sobre la nueva actividad
user profile
Seller_fQbCzbGenlqSZ

There was a system error. Please try again in 15 minutes. ONGOING ISSUE FOR MONTHS

So I'm trying to manage my returns and I'm trying to mark some of my orders as complete because customers haven't returned items within 30 days. And I'm also trying to issue refunds as well, but I keep getting "There was a system error. Please try again in 15 minutes." What gives? This has been happening for way too long, I don't even understand the significance of waiting for the 15 minutes, is this the time frame that Amazon uses to tell us when they're refreshing some sort of system?

123 visitas
4 respuestas
20
Responder
user profile
Seller_fQbCzbGenlqSZ

There was a system error. Please try again in 15 minutes. ONGOING ISSUE FOR MONTHS

So I'm trying to manage my returns and I'm trying to mark some of my orders as complete because customers haven't returned items within 30 days. And I'm also trying to issue refunds as well, but I keep getting "There was a system error. Please try again in 15 minutes." What gives? This has been happening for way too long, I don't even understand the significance of waiting for the 15 minutes, is this the time frame that Amazon uses to tell us when they're refreshing some sort of system?

20
123 visitas
4 respuestas
Responder
user profile

There was a system error. Please try again in 15 minutes. ONGOING ISSUE FOR MONTHS

de Seller_fQbCzbGenlqSZ

So I'm trying to manage my returns and I'm trying to mark some of my orders as complete because customers haven't returned items within 30 days. And I'm also trying to issue refunds as well, but I keep getting "There was a system error. Please try again in 15 minutes." What gives? This has been happening for way too long, I don't even understand the significance of waiting for the 15 minutes, is this the time frame that Amazon uses to tell us when they're refreshing some sort of system?

Gestionar el servicio al comprador
Etiquetas:Reembolsos
20
123 visitas
4 respuestas
Responder
4 respuestas
4 respuestas
Filtros rápidos
Ordenar por
user profile
Seller_rl7ZiAYrgqKE6
En respuesta a la entrada de Seller_fQbCzbGenlqSZ

This happens to me on occasion. I am not 100 percent sure, but I believe this happens when the amazon bots decide your session has lasted too long and they want reverification of the user. I could be wrong, but I don't think it will be changed.

20
user profile
SEAmod
En respuesta a la entrada de Seller_fQbCzbGenlqSZ

Hello @Seller_fQbCzbGenlqSZ

Clear your cookies, browsing history, and cache. Reset your device. Check if your device allows third-party cookies.

If these steps don't resolve the issue, visit the Technical Support Page. If you still need help, provide the Case ID for the issue and I'll review it and determine next steps.

Susan

12
user profile
Seller_CCC8SLpaCyP85
En respuesta a la entrada de Seller_fQbCzbGenlqSZ

Having same issue. Been trying for about 24 hours. Cleared everything as suggested by @SEAmodbut can not close the return regardless of what I do. My case ID is 16601006731 if anyone is able to help. Doesn't affect my account just annoying to not being able to close it.

20
Sigue esta conversación para recibir notificaciones sobre la nueva actividad
user profile
Seller_rl7ZiAYrgqKE6
En respuesta a la entrada de Seller_fQbCzbGenlqSZ

This happens to me on occasion. I am not 100 percent sure, but I believe this happens when the amazon bots decide your session has lasted too long and they want reverification of the user. I could be wrong, but I don't think it will be changed.

20
user profile
Seller_rl7ZiAYrgqKE6
En respuesta a la entrada de Seller_fQbCzbGenlqSZ

This happens to me on occasion. I am not 100 percent sure, but I believe this happens when the amazon bots decide your session has lasted too long and they want reverification of the user. I could be wrong, but I don't think it will be changed.

20
Responder
user profile
SEAmod
En respuesta a la entrada de Seller_fQbCzbGenlqSZ

Hello @Seller_fQbCzbGenlqSZ

Clear your cookies, browsing history, and cache. Reset your device. Check if your device allows third-party cookies.

If these steps don't resolve the issue, visit the Technical Support Page. If you still need help, provide the Case ID for the issue and I'll review it and determine next steps.

Susan

12
user profile
SEAmod
En respuesta a la entrada de Seller_fQbCzbGenlqSZ

Hello @Seller_fQbCzbGenlqSZ

Clear your cookies, browsing history, and cache. Reset your device. Check if your device allows third-party cookies.

If these steps don't resolve the issue, visit the Technical Support Page. If you still need help, provide the Case ID for the issue and I'll review it and determine next steps.

Susan

12
Responder
user profile
Seller_CCC8SLpaCyP85
En respuesta a la entrada de Seller_fQbCzbGenlqSZ

Having same issue. Been trying for about 24 hours. Cleared everything as suggested by @SEAmodbut can not close the return regardless of what I do. My case ID is 16601006731 if anyone is able to help. Doesn't affect my account just annoying to not being able to close it.

20
user profile
Seller_CCC8SLpaCyP85
En respuesta a la entrada de Seller_fQbCzbGenlqSZ

Having same issue. Been trying for about 24 hours. Cleared everything as suggested by @SEAmodbut can not close the return regardless of what I do. My case ID is 16601006731 if anyone is able to help. Doesn't affect my account just annoying to not being able to close it.

20
Responder
Sigue esta conversación para recibir notificaciones sobre la nueva actividad