Hello @Seller_C1wQ6AOGz2P0Y,

Thank you for posting your concerns with your account.

Seller_C1wQ6AOGz2P0Y

Can someone help me understand why our IPI Score in account health keeps on dropping everyday?

We have 1 compliance issue that has been addressed and we are just waiting for it to be cleared after 180 days (per Amazon). We also have less than 90% OTDR, other than these we do not have any other compliance issue, but still our IPI score is dropping every day.

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I understand when your score changes without any specific reasons it can be rather concerning or stressful. So I am offering the best guidance, I would first ask if you can clarify your concerns. you mentioned the IPI score which is related to the inventory performance index, however you also mentioned concerns such as compliance and OTDR. Typically general product compliance and OTDR do not directly affect the account health rating. Once you're able to clarify your concerns I can provide more guidance or ensure the correct community managers are viewing your concerns.

If this is related to your account health rating or policy compliance, I would ask that you share the concerned policy, ASIN and any related case ID you may have on the issue for further review. This information helps us in providing guidance and supporting you through these situations. The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.