Action Needed: Update your shipping prices EMAIL HELP
I just got this email. My current shipping prices are $19.99 + 0.99 per lb for UPS 2nd Day Air and $44.99 + 0.99 per lb for UPS Next Day Air. This is what they've been set at for 2 years and I don't see what's not fair about it since that's what it costs to ship those methods. From what I see on my listings the expedited options are still available even though the email says they are not. No where can I see what rates Amazon wants these set at. I tried seller support on the phone and they are no help.
Action Needed: Update your shipping prices EMAIL HELP
I just got this email. My current shipping prices are $19.99 + 0.99 per lb for UPS 2nd Day Air and $44.99 + 0.99 per lb for UPS Next Day Air. This is what they've been set at for 2 years and I don't see what's not fair about it since that's what it costs to ship those methods. From what I see on my listings the expedited options are still available even though the email says they are not. No where can I see what rates Amazon wants these set at. I tried seller support on the phone and they are no help.
1 respuesta
Josh_Amazon
Hello @Seller_qRWQFQXOwzFbW,
This is Josh from Amazon. Thank you for posting in our Forums!
I notice this post is from two weeks ago - are you still experiencing issues with your shipping rates? If so, I recommend opening a case with Seller Support for a detailed review of your shipping settings and any potential policy concerns. They can provide specific guidance about acceptable rate ranges for your products.
Please contact Seller Support for personalized assistance with your shipping settings.
Fellow sellers, if you've had similar experiences with shipping rate adjustments or have insights to share, please feel free to contribute to this discussion!
Kind regards,
-Josh
