Paying VAT from a positive balance on an account. Amazon is inactive and just ignores all messages!
Earlier I received a notice that I had to pay about £9385.83 for VAT - and I agreed to do this from my positive balance on my account, I also sent an email to mdri-exec-escalations@amazon.co.uk as stated in the notice about the final VAT calculation! It also says that I will be answered within 48 hours - but this is a complete lie and nonsense - I have written several times and I have not been answered for many months! This is a complete deception on the part of amazon and not fulfill their obligations! And now my payments are still blocked and I still have a notification in my Health account that "Your disbursements are on temporary hold.".
Amazon, this is the 10th time I have contacted you with a question about how I can pay my VAT tax liability! Earlier in the letter you sent me you informed me that I can pay them from my positive balance on my account! I have repeatedly asked you to withdraw the funds from my positive balance, but for some reason you still have not done so! I ask you again, how can I pay my tax liabilities - from my positive balance? !!!!.!!!!!!!!!!!!!
Case ID 9980524292
Paying VAT from a positive balance on an account. Amazon is inactive and just ignores all messages!
Earlier I received a notice that I had to pay about £9385.83 for VAT - and I agreed to do this from my positive balance on my account, I also sent an email to mdri-exec-escalations@amazon.co.uk as stated in the notice about the final VAT calculation! It also says that I will be answered within 48 hours - but this is a complete lie and nonsense - I have written several times and I have not been answered for many months! This is a complete deception on the part of amazon and not fulfill their obligations! And now my payments are still blocked and I still have a notification in my Health account that "Your disbursements are on temporary hold.".
Amazon, this is the 10th time I have contacted you with a question about how I can pay my VAT tax liability! Earlier in the letter you sent me you informed me that I can pay them from my positive balance on my account! I have repeatedly asked you to withdraw the funds from my positive balance, but for some reason you still have not done so! I ask you again, how can I pay my tax liabilities - from my positive balance? !!!!.!!!!!!!!!!!!!
Case ID 9980524292
17 respuestas
Seller_LgFwBsV2DW31A
Hello
I am facing exactly same issue and have created caseid# 9803015742 without any response.
@Julia_Amzn @Winston_Amazon @Jona_Amazon Can you please look into this problem. As its really affecting our bussiness ?
Thanks in advance
Spencer_Amazon
Hello @Seller_6Dc6AN0LBsBBF,
I am Spencer with Amazon.
I have checked and your case was sent to our partner team.
I will keep an eye out on this case and inform you of any update.
Regards, Spencer
Spencer_Amazon
Hello @Seller_6Dc6AN0LBsBBF,
I sent an email to the appropriate team to look into your case with urgency.
Regards, Spencer
Seller_hrYUM8nw8vF5h
Hello @Spencer_Amazon, I have the same issue. Amazon Balance is more than Outstanding VAT liability. Tried calling with Account Health Team, written emails to MDRI, no solution yet. Please look into it..
case id: 10135552212 & 10152251222
Thank You
