Feedback Automated System didn't remove product review feedback
Feedback Automated System didn't remove product review feedback, also customer bought 3-20-24 and left this review 3-21-24, doesn't even have product and Amazon won't remove
Feedback Automated System didn't remove product review feedback
Feedback Automated System didn't remove product review feedback, also customer bought 3-20-24 and left this review 3-21-24, doesn't even have product and Amazon won't remove
4 respuestas
Seller_VM97Ory8QxEOv
The shears were sooo disappointing!!! Didn’t cut hair!!!
That is the feedback, 100% product review, a review of a product she hasn't received.
Seller_f4a7xAPCCSMqD
There should be a case in your case log for the attempt at removing the feedback. Open the case again, state your case, and see if it gets removed.
Emet_Amazon
Hello @Seller_VM97Ory8QxEOv,
I appreciate you posting your concerns with feedback that appears as a product review.
As you are posting about support on removing this feedback, I am reaching out to our community manager who specializes in this subject. They will review and follow up here to offer additional support.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
Michelle_Amazon
Hello @Seller_VM97Ory8QxEOv.
Michelle at Amazon here. Can you please provide me the case where your feedback removal was denied so I can take a look?
Thanks,
Michelle
