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Seller_VeFyTQsbwohz0

Otp !!! Nightmare

Otp !!! For past 48 hours i cannot access my amazon seller account as it keeps asking for otp (as usual) but amazon are not sending them.So i request a call with it instead and it tells me i have requested otp too many times today (first time) I have been asked to update my id. Which has been done twice. See attached .Seller support are practically useless.I cant reply to questions, dispatch orders, add stock, update tracking. Nothing has changed my end at all. So it must be something amazon is doing.Help anybody got any advice on how to get back in.This is horrendous, and I see hundreds of other sellers have same problem.

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Seller_VeFyTQsbwohz0

Otp !!! Nightmare

Otp !!! For past 48 hours i cannot access my amazon seller account as it keeps asking for otp (as usual) but amazon are not sending them.So i request a call with it instead and it tells me i have requested otp too many times today (first time) I have been asked to update my id. Which has been done twice. See attached .Seller support are practically useless.I cant reply to questions, dispatch orders, add stock, update tracking. Nothing has changed my end at all. So it must be something amazon is doing.Help anybody got any advice on how to get back in.This is horrendous, and I see hundreds of other sellers have same problem.

Estado de la cuenta
Etiquetas:Usuarios de la cuenta
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Seller_hOZNPw7G8FIjl
En respuesta a la entrada de Seller_VeFyTQsbwohz0

Are you using the app or website? If website try the app

00
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Seller_GUa1kNcsVGTVB
En respuesta a la entrada de Seller_VeFyTQsbwohz0

Clear your cache if you are using the website, i found this has helped in the past.

00
user profile
Seller_ZJhFeE3tNKzfh
En respuesta a la entrada de Seller_VeFyTQsbwohz0

Also, if you are getting an SMS - lookup Authenticator Apps instead.

These we've never had an issue with.

00
user profile
Seller_PE0RAMM4v0qcI
En respuesta a la entrada de Seller_VeFyTQsbwohz0

I have found the solution working for me and hope for you guys.

I tried using WEB browser and also app on cell phone, no OTP was sent to my phone and when pressing for call - too many attempts today.

So i used my cell phone browser to log in and it worked. After that dont make mistake and go to setting and setup Authenticator App, so you have code at your disposal all the time even if the SMS is not working.

00
Sigue esta conversación para recibir notificaciones sobre la nueva actividad
user profile
Seller_VeFyTQsbwohz0

Otp !!! Nightmare

Otp !!! For past 48 hours i cannot access my amazon seller account as it keeps asking for otp (as usual) but amazon are not sending them.So i request a call with it instead and it tells me i have requested otp too many times today (first time) I have been asked to update my id. Which has been done twice. See attached .Seller support are practically useless.I cant reply to questions, dispatch orders, add stock, update tracking. Nothing has changed my end at all. So it must be something amazon is doing.Help anybody got any advice on how to get back in.This is horrendous, and I see hundreds of other sellers have same problem.

45 visitas
4 respuestas
Estado de la cuenta
Etiquetas:Usuarios de la cuenta
00
Responder
user profile
Seller_VeFyTQsbwohz0

Otp !!! Nightmare

Otp !!! For past 48 hours i cannot access my amazon seller account as it keeps asking for otp (as usual) but amazon are not sending them.So i request a call with it instead and it tells me i have requested otp too many times today (first time) I have been asked to update my id. Which has been done twice. See attached .Seller support are practically useless.I cant reply to questions, dispatch orders, add stock, update tracking. Nothing has changed my end at all. So it must be something amazon is doing.Help anybody got any advice on how to get back in.This is horrendous, and I see hundreds of other sellers have same problem.

Estado de la cuenta
Etiquetas:Usuarios de la cuenta
00
45 visitas
4 respuestas
Responder
user profile

Otp !!! Nightmare

de Seller_VeFyTQsbwohz0

Otp !!! For past 48 hours i cannot access my amazon seller account as it keeps asking for otp (as usual) but amazon are not sending them.So i request a call with it instead and it tells me i have requested otp too many times today (first time) I have been asked to update my id. Which has been done twice. See attached .Seller support are practically useless.I cant reply to questions, dispatch orders, add stock, update tracking. Nothing has changed my end at all. So it must be something amazon is doing.Help anybody got any advice on how to get back in.This is horrendous, and I see hundreds of other sellers have same problem.

Estado de la cuenta
Etiquetas:Usuarios de la cuenta
00
45 visitas
4 respuestas
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Seller_hOZNPw7G8FIjl
En respuesta a la entrada de Seller_VeFyTQsbwohz0

Are you using the app or website? If website try the app

00
user profile
Seller_GUa1kNcsVGTVB
En respuesta a la entrada de Seller_VeFyTQsbwohz0

Clear your cache if you are using the website, i found this has helped in the past.

00
user profile
Seller_ZJhFeE3tNKzfh
En respuesta a la entrada de Seller_VeFyTQsbwohz0

Also, if you are getting an SMS - lookup Authenticator Apps instead.

These we've never had an issue with.

00
user profile
Seller_PE0RAMM4v0qcI
En respuesta a la entrada de Seller_VeFyTQsbwohz0

I have found the solution working for me and hope for you guys.

I tried using WEB browser and also app on cell phone, no OTP was sent to my phone and when pressing for call - too many attempts today.

So i used my cell phone browser to log in and it worked. After that dont make mistake and go to setting and setup Authenticator App, so you have code at your disposal all the time even if the SMS is not working.

00
Sigue esta conversación para recibir notificaciones sobre la nueva actividad
user profile
Seller_hOZNPw7G8FIjl
En respuesta a la entrada de Seller_VeFyTQsbwohz0

Are you using the app or website? If website try the app

00
user profile
Seller_hOZNPw7G8FIjl
En respuesta a la entrada de Seller_VeFyTQsbwohz0

Are you using the app or website? If website try the app

00
Responder
user profile
Seller_GUa1kNcsVGTVB
En respuesta a la entrada de Seller_VeFyTQsbwohz0

Clear your cache if you are using the website, i found this has helped in the past.

00
user profile
Seller_GUa1kNcsVGTVB
En respuesta a la entrada de Seller_VeFyTQsbwohz0

Clear your cache if you are using the website, i found this has helped in the past.

00
Responder
user profile
Seller_ZJhFeE3tNKzfh
En respuesta a la entrada de Seller_VeFyTQsbwohz0

Also, if you are getting an SMS - lookup Authenticator Apps instead.

These we've never had an issue with.

00
user profile
Seller_ZJhFeE3tNKzfh
En respuesta a la entrada de Seller_VeFyTQsbwohz0

Also, if you are getting an SMS - lookup Authenticator Apps instead.

These we've never had an issue with.

00
Responder
user profile
Seller_PE0RAMM4v0qcI
En respuesta a la entrada de Seller_VeFyTQsbwohz0

I have found the solution working for me and hope for you guys.

I tried using WEB browser and also app on cell phone, no OTP was sent to my phone and when pressing for call - too many attempts today.

So i used my cell phone browser to log in and it worked. After that dont make mistake and go to setting and setup Authenticator App, so you have code at your disposal all the time even if the SMS is not working.

00
user profile
Seller_PE0RAMM4v0qcI
En respuesta a la entrada de Seller_VeFyTQsbwohz0

I have found the solution working for me and hope for you guys.

I tried using WEB browser and also app on cell phone, no OTP was sent to my phone and when pressing for call - too many attempts today.

So i used my cell phone browser to log in and it worked. After that dont make mistake and go to setting and setup Authenticator App, so you have code at your disposal all the time even if the SMS is not working.

00
Responder
Sigue esta conversación para recibir notificaciones sobre la nueva actividad