Seller Account is Locked Temporarily
My Seller account is locked from last two months.
I informed them via lots of cases (10 Times), but I'm tired & frustrated that I'm not getting perfect solution till now.
Main Problem: I cant login in my account as it's locked.
Case Update:
To solve my account unlock issue, I got different email replies from Amazon....
1. Follow on screen instruction & submit govt ID (Couldn't Login to follow it)
2. Please change/ reset password (Done, but not solved)
3. Finally got an email yesterday to verify my account & update credit card info in account info (Charging Method) (Couldn't Login to follow their instruction)
When I try to login, After Giving Passwords, it shows in browser window as below
1. From Seller Account>>
Help us protect your account>
We have detected unusual activity on your account and have locked it temporarily. Please contact customer service for further assistance.
2. From Buyer Account>>
More Information Needed>>
The information you supplied was reviewed by Amazon but we cannot remove the hold on your account at this time. For details, check for an email or text message from Amazon describing next steps. Please contact us for further concerns.
Kindly help what should I do............?
Seller Account is Locked Temporarily
My Seller account is locked from last two months.
I informed them via lots of cases (10 Times), but I'm tired & frustrated that I'm not getting perfect solution till now.
Main Problem: I cant login in my account as it's locked.
Case Update:
To solve my account unlock issue, I got different email replies from Amazon....
1. Follow on screen instruction & submit govt ID (Couldn't Login to follow it)
2. Please change/ reset password (Done, but not solved)
3. Finally got an email yesterday to verify my account & update credit card info in account info (Charging Method) (Couldn't Login to follow their instruction)
When I try to login, After Giving Passwords, it shows in browser window as below
1. From Seller Account>>
Help us protect your account>
We have detected unusual activity on your account and have locked it temporarily. Please contact customer service for further assistance.
2. From Buyer Account>>
More Information Needed>>
The information you supplied was reviewed by Amazon but we cannot remove the hold on your account at this time. For details, check for an email or text message from Amazon describing next steps. Please contact us for further concerns.
Kindly help what should I do............?
6 respuestas
Seller_NuijXEqRBZI5S
Case ID= 13083244411, 13081295301, 13081413931, 13080772771, 13079189061, 13078954861, 13076077521, 13075915761, 13060150811, 13014620411,
Cooper_Amazon
Good Afternoon @SKM_Shop, I believe you created a duplicate discussion after you posted the first thread HERE regarding the same topic.
Please only create one thread per question as it can create confusion and duplicate work for the Support Staff. Additionally creating multiple threads on the same topic could be seen as spam on the forums and go against forums guidelines.
I will be closing out this thread in order to avoid duplicative work. Any additional updates will be provided on the original post HERE. Have a wonderful week. ~ Cooper_Amazon
