What is the most ridiculous customer return reason you have had?
We sell mostly books and have had many silly return reasons over the last 20 years, but lately these reasons are completely out of hand. I believe Amazon has bread such an entitled customer base they are no longer ashamed to blatantly state their pretentious return reasons. A few examples are returns of music books for the reason (didn’t think the scores were challenging enough) . Music CDs returned for (didn’t think this was the bands best work). Fashion design books from the 70’s returned for ( fashions were outdated) . And of course endless returns for novels where they state ( didn’t like the ending ). 50% of these returns are also wrongly labeled as ( Inaccurate website description ). Again, I just would like to hear from other sellers so hopefully I’m not the only one with this issue.
What is the most ridiculous customer return reason you have had?
We sell mostly books and have had many silly return reasons over the last 20 years, but lately these reasons are completely out of hand. I believe Amazon has bread such an entitled customer base they are no longer ashamed to blatantly state their pretentious return reasons. A few examples are returns of music books for the reason (didn’t think the scores were challenging enough) . Music CDs returned for (didn’t think this was the bands best work). Fashion design books from the 70’s returned for ( fashions were outdated) . And of course endless returns for novels where they state ( didn’t like the ending ). 50% of these returns are also wrongly labeled as ( Inaccurate website description ). Again, I just would like to hear from other sellers so hopefully I’m not the only one with this issue.
3 respuestas
Seller_DdmPiA1p1S2Wu
I get absurd return reasons all the time. A couple of recent ones I got were that someone was returning some PVC pipe because it wasn't cone shaped like they expected (really, cone shaped pipe?!), and one that is returning a PVC fitting because they expected it to be rubber even through the listing clearly states it is PVC and says nothing about rubber. Of course both of these buyers chose false return reasons claiming Inaccurate Website Description.
Seller_jBMfqt7iaNhLO
before this post just fills up with comments with the typo of bread instead of bred, yes I know the difference. Though a nice rye or pumpernickel customer would be much better :)
Seller_nRFmxiQg4EGrw
Had one customer buy a book published and printed in 1970 (which was clearly in the title of the listing), still in shrinkwrap, return it because "it was too old". And of course, they had unwrapped it. And it wasn't a cheap book.
