I would appreciate any insight or help from Amazon staff or experienced sellers.
Hello everyone,
I would appreciate any insight or help from Amazon staff or experienced sellers.
My Amazon seller account was suspended on February 7, 2025, due to an alleged Intellectual Property violation related to ASIN B0C73CVNSK. The reason stated was unauthorized reference to “Princess Peach,” assumed to be a trademark infringement connected to Nintendo.
However, this is a misunderstanding:
The product was a generic birthday party supply set (plates, napkins, etc.), not branded or affiliated with Nintendo in any way.
The phrase “Princess Peach” was only mentioned once in the product description, not in the title or images.
There were no sales, orders, or customer interactions involving the listing.
The ASIN was automatically imported by a third-party tool and removed immediately once I noticed the issue.
I do not hold stock due to using a dropshipping model and therefore cannot provide invoices for this ASIN.
I submitted a comprehensive appeal with evidence (screenshots showing deletion, policy compliance, invoices for unrelated products), but Amazon rejected it again without clarification.
Strangely, I noticed the same product is currently being sold by another seller in Canada, under the same ASIN, without any suspension.
I am not trying to excuse the issue—I'm fully responsible—but I truly believe this was a minor keyword error, not IP infringement. I also contacted Nintendo but have not received any response.
What should I do next?
Should I reword my appeal to emphasize the lack of actual IP use or branding?
Is there a direct Amazon team I can escalate to?
Has anyone dealt with a similar situation?
Thanks in advance for your time and any advice.
Best regards,
I would appreciate any insight or help from Amazon staff or experienced sellers.
Hello everyone,
I would appreciate any insight or help from Amazon staff or experienced sellers.
My Amazon seller account was suspended on February 7, 2025, due to an alleged Intellectual Property violation related to ASIN B0C73CVNSK. The reason stated was unauthorized reference to “Princess Peach,” assumed to be a trademark infringement connected to Nintendo.
However, this is a misunderstanding:
The product was a generic birthday party supply set (plates, napkins, etc.), not branded or affiliated with Nintendo in any way.
The phrase “Princess Peach” was only mentioned once in the product description, not in the title or images.
There were no sales, orders, or customer interactions involving the listing.
The ASIN was automatically imported by a third-party tool and removed immediately once I noticed the issue.
I do not hold stock due to using a dropshipping model and therefore cannot provide invoices for this ASIN.
I submitted a comprehensive appeal with evidence (screenshots showing deletion, policy compliance, invoices for unrelated products), but Amazon rejected it again without clarification.
Strangely, I noticed the same product is currently being sold by another seller in Canada, under the same ASIN, without any suspension.
I am not trying to excuse the issue—I'm fully responsible—but I truly believe this was a minor keyword error, not IP infringement. I also contacted Nintendo but have not received any response.
What should I do next?
Should I reword my appeal to emphasize the lack of actual IP use or branding?
Is there a direct Amazon team I can escalate to?
Has anyone dealt with a similar situation?
Thanks in advance for your time and any advice.
Best regards,
4 respuestas
Seller_OvL8C4BJWiuS9
IP infringement and drop shipping? Removing the listing does not address the violation, which would include invoices, of which you don't have. And drop shipping is no longer an acceptable business model on Amazon unless you are doing it per policy, in which you would have access to invoices.
Unfortunately, there is no recourse, and your account will most likely stay deactivated.
Seller_UVQ9CcYaSeaIE
What do you mean there is no IP infringement? That is literally Nintendo's Princess Peach (and Toad). Don't worry about the other sellers, the bots will get them too eventually. You though, are cooked.
