Cannot create a new ASIN for a brand that has a few dozen listings
I am selling a brand that has a few dozen ASINs. I want to list a new product or a new ASIN for this brand but Seller Support is denying this listing. Without disclosing the issue with the product or the brand.
"We are currently not accepting applications for this product. To maintain a safe and trustworthy shopping experience, we restrict certain products from being listed or sold on Amazon. If the ability to list this product changes, you will be able to apply for approval to create ASINs for "Brand Name". In view of the aforementioned, we had to decline your application."
Can someone help here please?
Cannot create a new ASIN for a brand that has a few dozen listings
I am selling a brand that has a few dozen ASINs. I want to list a new product or a new ASIN for this brand but Seller Support is denying this listing. Without disclosing the issue with the product or the brand.
"We are currently not accepting applications for this product. To maintain a safe and trustworthy shopping experience, we restrict certain products from being listed or sold on Amazon. If the ability to list this product changes, you will be able to apply for approval to create ASINs for "Brand Name". In view of the aforementioned, we had to decline your application."
Can someone help here please?
6 respuestas
Seller_OvL8C4BJWiuS9
question-do you have brand permission? Also, they are not allowing you to create a new ASIN because there already is one (or 12).
Seller_Cxhg8nqYX0Hww
For some brands, it doesn't matter if you have an LOA. There isn't much you can do if Amazon is not accepting applications.
Cooper_Amazon
Good Evening @Seller_TQK3H0YxfrG4l,
I see that a few of our seasoned sellers have been trying to help troubleshoot the pop-up messages you are seeing when trying to list a product.
Without a Selling Partner Support CASE ID, I am unable to identify exactly what feedback the team has been providing you with.
Generally, I have seen sellers submit one brand selling application and then get feedback from the review team if more information is required.
Once rejected the team requests new or additional documentation on that same application. Continuing to reapply for the same brand on new cases may be the reason why you are receiving the auto-rejection notifications.
I did want to provide the a link for Amazon's Responsible Sourcing documentation request requirements. Listed below are the requirements for sourcing documentation request:
Copies of invoices, receipts or other similar documents that demonstrate where your products are produced or manufactured
These documents:
- Should reflect the sales volume of your product across all Amazon marketplaces in the last 365 days
- Should demonstrate your product’s full supply chain
- Should include contact information for the supplier(s) and the original manufacturer. We may contact suppliers or manufacturers to verify the documents
Your documents should be able to trace your products to the original manufacturer even if you did not purchase them directly from the original manufacturer. This may require requesting additional invoices or supply chain documentation from your supplier if you are not sourcing directly from the manufacturer.
You may remove pricing information, but the rest of the document must be visible to enable adequate review of the documents you provide. For ease of our review, you may highlight or circle the ASIN(s) under review.
As @Seller_OvL8C4BJWiuS9 and @Seller_Cxhg8nqYX0Hww mentioned above, a letter of authorization can also be a valuable addition to your appeal in these situations If you’re sourcing directly from the brand or their manufacturer.
I also wanted to share our Seller University resource that addresses Invoice requirements for when you apply to sell.
Please carefully review all the feedback the team, your fellow sellers and I have given you on your selling applications in order to continue moving forward in the application process. Let us know if you have any questions about any of the information provided above.
Sincerely, Cooper_Amazon
