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Seller_R8062DghQYb2k

Amazon Shipping Refund

I purchased an Evri label via Amazon and the item has not been delivered.

Cannot find how to claim a refund on the Amazon shipping charge.

Anyone had experience of this issue?

18 visitas
1 respuesta
Gestionar pedidos
Etiquetas:Autogestionados, Envío, Envío perdido, Etiquetas de envío, Gastos de envío
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Seller_R8062DghQYb2k

Amazon Shipping Refund

I purchased an Evri label via Amazon and the item has not been delivered.

Cannot find how to claim a refund on the Amazon shipping charge.

Anyone had experience of this issue?

Gestionar pedidos
Etiquetas:Autogestionados, Envío, Envío perdido, Etiquetas de envío, Gastos de envío
00
18 visitas
1 respuesta
Responder
1 respuesta
user profile
Sakura_Amazon_
En respuesta a la entrada de Seller_R8062DghQYb2k

Hello @Seller_R8062DghQYb2k,

Did you review this help page: Refunds of Buy Shipping fees?

I am not sure if this is your case, but as per the help page:

"If you dispatch a package and confirm the shipment on time, but the carrier delivers it late, you are not obligated to issue a shipping refund to the buyer. Instead, direct the buyer to contact the carrier and request a refund based on the carrier's on-time delivery guarantee."

Does it help?

Regards,

Sakura

00
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user profile
Seller_R8062DghQYb2k

Amazon Shipping Refund

I purchased an Evri label via Amazon and the item has not been delivered.

Cannot find how to claim a refund on the Amazon shipping charge.

Anyone had experience of this issue?

18 visitas
1 respuesta
Gestionar pedidos
Etiquetas:Autogestionados, Envío, Envío perdido, Etiquetas de envío, Gastos de envío
00
Responder
user profile
Seller_R8062DghQYb2k

Amazon Shipping Refund

I purchased an Evri label via Amazon and the item has not been delivered.

Cannot find how to claim a refund on the Amazon shipping charge.

Anyone had experience of this issue?

Gestionar pedidos
Etiquetas:Autogestionados, Envío, Envío perdido, Etiquetas de envío, Gastos de envío
00
18 visitas
1 respuesta
Responder
user profile

Amazon Shipping Refund

de Seller_R8062DghQYb2k

I purchased an Evri label via Amazon and the item has not been delivered.

Cannot find how to claim a refund on the Amazon shipping charge.

Anyone had experience of this issue?

Gestionar pedidos
Etiquetas:Autogestionados, Envío, Envío perdido, Etiquetas de envío, Gastos de envío
00
18 visitas
1 respuesta
Responder
1 respuesta
1 respuesta
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Sakura_Amazon_
En respuesta a la entrada de Seller_R8062DghQYb2k

Hello @Seller_R8062DghQYb2k,

Did you review this help page: Refunds of Buy Shipping fees?

I am not sure if this is your case, but as per the help page:

"If you dispatch a package and confirm the shipment on time, but the carrier delivers it late, you are not obligated to issue a shipping refund to the buyer. Instead, direct the buyer to contact the carrier and request a refund based on the carrier's on-time delivery guarantee."

Does it help?

Regards,

Sakura

00
Sigue esta conversación para recibir notificaciones sobre la nueva actividad
user profile
Sakura_Amazon_
En respuesta a la entrada de Seller_R8062DghQYb2k

Hello @Seller_R8062DghQYb2k,

Did you review this help page: Refunds of Buy Shipping fees?

I am not sure if this is your case, but as per the help page:

"If you dispatch a package and confirm the shipment on time, but the carrier delivers it late, you are not obligated to issue a shipping refund to the buyer. Instead, direct the buyer to contact the carrier and request a refund based on the carrier's on-time delivery guarantee."

Does it help?

Regards,

Sakura

00
user profile
Sakura_Amazon_
En respuesta a la entrada de Seller_R8062DghQYb2k

Hello @Seller_R8062DghQYb2k,

Did you review this help page: Refunds of Buy Shipping fees?

I am not sure if this is your case, but as per the help page:

"If you dispatch a package and confirm the shipment on time, but the carrier delivers it late, you are not obligated to issue a shipping refund to the buyer. Instead, direct the buyer to contact the carrier and request a refund based on the carrier's on-time delivery guarantee."

Does it help?

Regards,

Sakura

00
Responder
Sigue esta conversación para recibir notificaciones sobre la nueva actividad