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Seller_zFK3fYfkpROKH

Store status - inactive

My store has been inactive for more than a week. The Seller Identity Verification team replied that there are no issues with my account. Although on the help page I select that the problem is with the product, it automatically shows that there is a problem with the account (attached screenshot).

However, when I open any listing on the Amazon website, it says the item is currently unavailable. On the manage inventory page, all my inventory is shown as active. Furthermore, I have checked the vacation status, and it shows that the vacation status is off.

I have opened several cases with the support team, but their responses seem robotic. I don't know what to do next.

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136 visitas
8 respuestas
Etiquetas:Seller Central
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Seller_zFK3fYfkpROKH

Store status - inactive

My store has been inactive for more than a week. The Seller Identity Verification team replied that there are no issues with my account. Although on the help page I select that the problem is with the product, it automatically shows that there is a problem with the account (attached screenshot).

However, when I open any listing on the Amazon website, it says the item is currently unavailable. On the manage inventory page, all my inventory is shown as active. Furthermore, I have checked the vacation status, and it shows that the vacation status is off.

I have opened several cases with the support team, but their responses seem robotic. I don't know what to do next.

imgimg
Etiquetas:Seller Central
00
136 visitas
8 respuestas
Responder
8 respuestas
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Connor_Amazon
En respuesta a la entrada de Seller_zFK3fYfkpROKH

Hi @Seller_zFK3fYfkpROKH

Connor from Amazon here, thanks for reaching out to us.

Can you share any of the case IDs you submitted to our support team so that we can take a close look into this.

Thank you,

Connor

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user profile
Seller_zFK3fYfkpROKH

Store status - inactive

My store has been inactive for more than a week. The Seller Identity Verification team replied that there are no issues with my account. Although on the help page I select that the problem is with the product, it automatically shows that there is a problem with the account (attached screenshot).

However, when I open any listing on the Amazon website, it says the item is currently unavailable. On the manage inventory page, all my inventory is shown as active. Furthermore, I have checked the vacation status, and it shows that the vacation status is off.

I have opened several cases with the support team, but their responses seem robotic. I don't know what to do next.

imgimg
136 visitas
8 respuestas
Etiquetas:Seller Central
00
Responder
user profile
Seller_zFK3fYfkpROKH

Store status - inactive

My store has been inactive for more than a week. The Seller Identity Verification team replied that there are no issues with my account. Although on the help page I select that the problem is with the product, it automatically shows that there is a problem with the account (attached screenshot).

However, when I open any listing on the Amazon website, it says the item is currently unavailable. On the manage inventory page, all my inventory is shown as active. Furthermore, I have checked the vacation status, and it shows that the vacation status is off.

I have opened several cases with the support team, but their responses seem robotic. I don't know what to do next.

imgimg
Etiquetas:Seller Central
00
136 visitas
8 respuestas
Responder
user profile

Store status - inactive

de Seller_zFK3fYfkpROKH

My store has been inactive for more than a week. The Seller Identity Verification team replied that there are no issues with my account. Although on the help page I select that the problem is with the product, it automatically shows that there is a problem with the account (attached screenshot).

However, when I open any listing on the Amazon website, it says the item is currently unavailable. On the manage inventory page, all my inventory is shown as active. Furthermore, I have checked the vacation status, and it shows that the vacation status is off.

I have opened several cases with the support team, but their responses seem robotic. I don't know what to do next.

imgimg
Etiquetas:Seller Central
00
136 visitas
8 respuestas
Responder
8 respuestas
8 respuestas
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Connor_Amazon
En respuesta a la entrada de Seller_zFK3fYfkpROKH

Hi @Seller_zFK3fYfkpROKH

Connor from Amazon here, thanks for reaching out to us.

Can you share any of the case IDs you submitted to our support team so that we can take a close look into this.

Thank you,

Connor

00
Sigue esta conversación para recibir notificaciones sobre la nueva actividad
user profile
Connor_Amazon
En respuesta a la entrada de Seller_zFK3fYfkpROKH

Hi @Seller_zFK3fYfkpROKH

Connor from Amazon here, thanks for reaching out to us.

Can you share any of the case IDs you submitted to our support team so that we can take a close look into this.

Thank you,

Connor

00
user profile
Connor_Amazon
En respuesta a la entrada de Seller_zFK3fYfkpROKH

Hi @Seller_zFK3fYfkpROKH

Connor from Amazon here, thanks for reaching out to us.

Can you share any of the case IDs you submitted to our support team so that we can take a close look into this.

Thank you,

Connor

00
Responder
Sigue esta conversación para recibir notificaciones sobre la nueva actividad