Can I get a mod to look into this issue please?
I have tried to open a case and it doesn't seem like support is understanding my issue.
I have a SKU that shows as active on my manage inventory page. I click the item and it shows as currently unavailable Amazon meaning no one can purchase it. I have tried deleting and recreating the listing and that doesn't work. Support keeps mentioning that I am no eligible for a featured offer or buy box, I simply just want it listed available to purchase.
Case ID is
15815346381
Can I get a mod to look into this issue please?
I have tried to open a case and it doesn't seem like support is understanding my issue.
I have a SKU that shows as active on my manage inventory page. I click the item and it shows as currently unavailable Amazon meaning no one can purchase it. I have tried deleting and recreating the listing and that doesn't work. Support keeps mentioning that I am no eligible for a featured offer or buy box, I simply just want it listed available to purchase.
Case ID is
15815346381
7 respuestas
Seller_J46Ruz3VzvWCV
I believe you aren't understanding what I perceive is the issue.
I see this as correct also.
In looking at one of your listings ASINs, I see this.
Once I click the "See All Buying Options" I can see your offer.
So no, either:
- You are not FOE (Feature Offer Eligible)
OR
- In at least 1 instance the pricing is so high that Amazon has removed the Buy Box from the page altogether
My example page is: https://www.amazon.com/dp/B0BDHHDG2K
Seller_J46Ruz3VzvWCV
Well, you are correct.
Possible issues:
- Main Image Violation - Image must be real life (I know others look the same, but maybe this one got caught)
- Are you approved?
Glenn_Amazon
Hi there @Seller_cdGaNe98Uagek,
I've looked up the ASIN and reviewed your Case and Account and I'm sorry but I don't see a listing for this product in your account. I would recommend that you create a new listing for this ASIN and indicate what issues you run into while listing this product. Thank you for your understanding.
-Glenn
