Unit Count and Unit Count Type Error
Hello,
I am selling a product that has an assortment of different products, the unit count of this listing needs to show as a count. However, my listings are experiencing some errors with error codes "90220 and 90244". Also, I found that changing the unit count type to "ounce" instead of the actual unit count can fix the search-suppressed status. I have tried various methods to resolve the problem, but the issue remains the same. I have not received much help from Amazon support, and calls are being dropped. I would appreciate any assistance with this matter.
Thanks
Unit Count and Unit Count Type Error
Hello,
I am selling a product that has an assortment of different products, the unit count of this listing needs to show as a count. However, my listings are experiencing some errors with error codes "90220 and 90244". Also, I found that changing the unit count type to "ounce" instead of the actual unit count can fix the search-suppressed status. I have tried various methods to resolve the problem, but the issue remains the same. I have not received much help from Amazon support, and calls are being dropped. I would appreciate any assistance with this matter.
Thanks
1 respuesta
Cooper_Amazon
Good Evening @Seller_rsNdwKDHKSZbG, just wanted to check in with you to see if you were still getting those error codes?
If you are still experiencing those error codes and reached out to Selling Partner Support, could you please share the case IDs so I may begin to investigate?
I did find help pages that shares what those two codes mean:
- Error 90220 - '{attribute_name}' is required for phase '{phase}'
- Error 90244 - Invalid enumerated value '{value}' for attribute '{attribute_name}'.
Looking forward to hearing any updates you might have regarding this issue. Sincerely, Cooper_Amazon
