How to trigger compliance testing
I recently created a listing for a new supplement under my new brand and I know I will need to have testing done under Amazon's new compliance regulations.
I'm not comfortable placing a large order with my manufacturer until it passes the testing, but I also need to know the sample weights needed for testing.
Is there a way I can trigger the compliance request in my dashboard so I can get this process started? If not, how long does it usually take for this to be triggered internally? The product is listed under category "nutritional supplement"
Thanks!
How to trigger compliance testing
I recently created a listing for a new supplement under my new brand and I know I will need to have testing done under Amazon's new compliance regulations.
I'm not comfortable placing a large order with my manufacturer until it passes the testing, but I also need to know the sample weights needed for testing.
Is there a way I can trigger the compliance request in my dashboard so I can get this process started? If not, how long does it usually take for this to be triggered internally? The product is listed under category "nutritional supplement"
Thanks!
1 respuesta
Glenn_Amazon
Hi there @Seller_dbO79RYIwAo2H,
Thank you for reaching out with your concerns. In general I recommend you review the Dietary supplements Compliance Checklist to see if your product might be subject to our policies and trigger a compliance review. At this time to my understanding there isn't a way to force a product to be identified as requiring compliance, however if you provide your most recent Seller Support case ID on this issue I can review further. Thank you for your understanding.
-Glenn
