Product flagged as " expired" or " damaged" on arrival at FBA
We have a relatively troubleshome issue on a specific ASIN which tends to be flagged as either " damaged" or " expired" as soon as it's scanned by FBA on arrival.
Case ID: 14378489731 , if @Steve_Amazon
We have more than 10k USD worth of that specific SKU on its way to amazon, and we don't want to again lose a few K usd for nothing...
Product flagged as " expired" or " damaged" on arrival at FBA
We have a relatively troubleshome issue on a specific ASIN which tends to be flagged as either " damaged" or " expired" as soon as it's scanned by FBA on arrival.
Case ID: 14378489731 , if @Steve_Amazon
We have more than 10k USD worth of that specific SKU on its way to amazon, and we don't want to again lose a few K usd for nothing...
15 respuestas
Topher_Amazon
Hi there @Seller_Ga3Nb6835fE3j, I've checked into the case opened today and see it is currently under investigation by the internal team. I'll allow that to run it's course but will continue to monitor the case, and feel free to tag me here as needed if you hear back before I do.
Topher
Seller_z3XfkorVSmnEY
Are the expired units items that actually have an expiration date? If so, is the expiration date clearly printed on the packaging or the label?
