Hey there @Seller_j8a3bWNUiS3GH,

I hope this finds you well!

Seller_j8a3bWNUiS3GH

Please, if any one can help me in the process to appeal account deactivated. It's been 4 months from the day that happened, from Amazon had says that there is another account with information that is mine,

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I understand you have questions regarding your account status and a linked account.

Per the selling policies and seller code of conduct, all sellers are expected to only open one selling account unless there is a legitimate business need for multiple accounts. Such a need could be having a different brand, selling different products than that of the main store, or being recruited for an Amazon-sponsored program which requires the creation of a new selling account. Even when permitted, it is required that all accounts remain in active, good standing; if any account is suspended for any reason then all of the linked accounts will also be suspended. In order to restore the activity of all accounts, it is imperative to reactivate the account of concern.

Global selling is also subject to the terms of the above policy, as all marketplaces must also remain active at all times. By the information you have provided here, I am assuming this is the case for you. When you received that performance notification which notified you of the deactivation, did you see your same storefront name as the related account?

If this is your scenario, please ensure you are visiting the other marketplaces and addressing any outstanding requests or compliance requests there. Once that account is reactivated, you will want to visit your main account and submit a screenshot of the confirmation of that account being reactivated.

Alternatively, if you are unsure of this being the same instance as your specific situation please do not hesitate to provide the performance notification or e-mail received in your next reply. This will enable the community and I to better assist here.

All the best,

Stevie.