International Customer Requesting a Tax invoice for his order that was FBA
Hi,
I have a customer from Amazon Mexico requesting a tax invoice for his order. The order was Fulfilled by Amazon.
Where can I get that information for the customer?
Thanks In Advance!
International Customer Requesting a Tax invoice for his order that was FBA
Hi,
I have a customer from Amazon Mexico requesting a tax invoice for his order. The order was Fulfilled by Amazon.
Where can I get that information for the customer?
Thanks In Advance!
3 respuestas
Seller_Sram36TnVt73c
tell him to contact amazon customer service.
U.S. and Canada: 1-866-216-1072
Spanish Support: 866-749-7538
International: 1-206-266-2992
You didn't collect the tax, so you can't provide what he needs.
Seller_Hi7wbO2Kbo6bl
Buyers may go to their order summary page, and each order will have a link to View Invoice; they can print out that invoice. I have no reason to believe this part would differ on other platforms.
Dominic_Amazon
Hi @Seller_JqTNGIESKyu85,
@Seller_Hi7wbO2Kbo6bl is correct, Buyers may go to their order summary page, and each order will have a link to View Invoice; they can print out that invoice.
Please let me know if you have any questions.
Best,
Dominic