Reporting Issues with the Amazon Ads spend & metrics; anyone else experiencing issues?
Hello,
All of our campaigns remain active and delivering, but our ad "spend" has remained the same in the last 7 hours.
I'm going to assume there's a technical error/glitch within Amazon's Advertising Platform.
Anyone else experiencing the same issue?
Reporting Issues with the Amazon Ads spend & metrics; anyone else experiencing issues?
Hello,
All of our campaigns remain active and delivering, but our ad "spend" has remained the same in the last 7 hours.
I'm going to assume there's a technical error/glitch within Amazon's Advertising Platform.
Anyone else experiencing the same issue?
5 respuestas
Seller_Ba2T0rVchj2fw
Seeing the same thing. Unless Amazon is giving us a gift. :)
Seller_7Si4cxWE0iFzZ
We're seeing the same thing over here. If our account gets updated I'll post on here.
Seller_i9bUxbkcsfFAE
Yes, there is probably something wrong with updating the data. I do not think that the number of impressions shows the actual and current data on expenditures.
Tatiana_Amazon
Hi @Seller_mCXSo3cYvtVOL,
Thank you for reporting this to us here on the Seller Forums. Sounds like there could be a lag in our data updates. I have reached out to the advertising team to find out what exactly is going on, or if they have any instruction for clearing this error for all of you.
Additionally, if you have an ads support case ID on this issue, go ahead and share it here and I will take a look at that as well.
Tatiana
Seller_PrDwmV6HXeoPb
Yeah, same thing here for the last couple days.
And I think I can tell the reason as noticed on the Amazon Campaign banner, like the image attached below.
But I figure out a way to monitor the real time spend.
Just click the "placements" section of a specific campaign, and the data at the placements section does go up accordingly.
