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Seller_zerJmZPIYEN05

Remote FBA Fulfillment - Brazil

We just started this week with Remote FBA Fulfillment in Brazil. To account for the high fees, we set our pricing rules using BIL to price on amazon.br a % above the source market pricing on .com. This change was quickly reflected on the product pages on .br. However, the original pricing remains in manage inventory and is what the customer is actually paying.

For example, if an item displays at a price of 120, and the original source price is 100, the customer is seeing 120 as the price but only paying 100. As a result, we owe Amazon for most of the transactions completed so far. Which is obviously not sustainable.

We have corresponded with seller support multiple times over the last few days, but have been unable to help them understand the issue. Trying to understand why this is happening and how we get the actual price paid to reflect the pricing rules we have in place.

16 visitas
1 respuesta
Etiquetas:Logística de Amazon
10
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Seller_zerJmZPIYEN05

Remote FBA Fulfillment - Brazil

We just started this week with Remote FBA Fulfillment in Brazil. To account for the high fees, we set our pricing rules using BIL to price on amazon.br a % above the source market pricing on .com. This change was quickly reflected on the product pages on .br. However, the original pricing remains in manage inventory and is what the customer is actually paying.

For example, if an item displays at a price of 120, and the original source price is 100, the customer is seeing 120 as the price but only paying 100. As a result, we owe Amazon for most of the transactions completed so far. Which is obviously not sustainable.

We have corresponded with seller support multiple times over the last few days, but have been unable to help them understand the issue. Trying to understand why this is happening and how we get the actual price paid to reflect the pricing rules we have in place.

Etiquetas:Logística de Amazon
10
16 visitas
1 respuesta
Responder
1 respuesta
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Dominic_Amazon
En respuesta a la entrada de Seller_zerJmZPIYEN05

Hi @Seller_zerJmZPIYEN05,

Dominic from Amazon here, would love to try to help with this.

Can you please provide me with the Case ID related to this?

Best,

Dominic

10
Sigue esta conversación para recibir notificaciones sobre la nueva actividad
user profile
Seller_zerJmZPIYEN05

Remote FBA Fulfillment - Brazil

We just started this week with Remote FBA Fulfillment in Brazil. To account for the high fees, we set our pricing rules using BIL to price on amazon.br a % above the source market pricing on .com. This change was quickly reflected on the product pages on .br. However, the original pricing remains in manage inventory and is what the customer is actually paying.

For example, if an item displays at a price of 120, and the original source price is 100, the customer is seeing 120 as the price but only paying 100. As a result, we owe Amazon for most of the transactions completed so far. Which is obviously not sustainable.

We have corresponded with seller support multiple times over the last few days, but have been unable to help them understand the issue. Trying to understand why this is happening and how we get the actual price paid to reflect the pricing rules we have in place.

16 visitas
1 respuesta
Etiquetas:Logística de Amazon
10
Responder
user profile
Seller_zerJmZPIYEN05

Remote FBA Fulfillment - Brazil

We just started this week with Remote FBA Fulfillment in Brazil. To account for the high fees, we set our pricing rules using BIL to price on amazon.br a % above the source market pricing on .com. This change was quickly reflected on the product pages on .br. However, the original pricing remains in manage inventory and is what the customer is actually paying.

For example, if an item displays at a price of 120, and the original source price is 100, the customer is seeing 120 as the price but only paying 100. As a result, we owe Amazon for most of the transactions completed so far. Which is obviously not sustainable.

We have corresponded with seller support multiple times over the last few days, but have been unable to help them understand the issue. Trying to understand why this is happening and how we get the actual price paid to reflect the pricing rules we have in place.

Etiquetas:Logística de Amazon
10
16 visitas
1 respuesta
Responder
user profile

Remote FBA Fulfillment - Brazil

de Seller_zerJmZPIYEN05

We just started this week with Remote FBA Fulfillment in Brazil. To account for the high fees, we set our pricing rules using BIL to price on amazon.br a % above the source market pricing on .com. This change was quickly reflected on the product pages on .br. However, the original pricing remains in manage inventory and is what the customer is actually paying.

For example, if an item displays at a price of 120, and the original source price is 100, the customer is seeing 120 as the price but only paying 100. As a result, we owe Amazon for most of the transactions completed so far. Which is obviously not sustainable.

We have corresponded with seller support multiple times over the last few days, but have been unable to help them understand the issue. Trying to understand why this is happening and how we get the actual price paid to reflect the pricing rules we have in place.

Etiquetas:Logística de Amazon
10
16 visitas
1 respuesta
Responder
1 respuesta
1 respuesta
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Dominic_Amazon
En respuesta a la entrada de Seller_zerJmZPIYEN05

Hi @Seller_zerJmZPIYEN05,

Dominic from Amazon here, would love to try to help with this.

Can you please provide me with the Case ID related to this?

Best,

Dominic

10
Sigue esta conversación para recibir notificaciones sobre la nueva actividad
user profile
Dominic_Amazon
En respuesta a la entrada de Seller_zerJmZPIYEN05

Hi @Seller_zerJmZPIYEN05,

Dominic from Amazon here, would love to try to help with this.

Can you please provide me with the Case ID related to this?

Best,

Dominic

10
user profile
Dominic_Amazon
En respuesta a la entrada de Seller_zerJmZPIYEN05

Hi @Seller_zerJmZPIYEN05,

Dominic from Amazon here, would love to try to help with this.

Can you please provide me with the Case ID related to this?

Best,

Dominic

10
Responder
Sigue esta conversación para recibir notificaciones sobre la nueva actividad