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Seller_LFSjGq3iaCkrJ

Still Waiting – My Account Is Deactivated Despite Submitting Everything!

Hey everyone,

I’ve submitted all the required documents correctly and completely, making sure everything follows Amazon’s policies. I provided:

✔️ My LLC details (registered in the US)

✔️ A valid ID (front & back)

✔️ Utility bill, phone bill, and residence certificate

✔️ Bank statement & credit card statement

But despite all this, my account is still deactivated, and I haven’t gotten a clear response. I’m really not sure what’s wrong, and I just want to get this sorted out.

Has anyone else been in the same situation? Would appreciate any advice or insight!

Thanks!

33 visitas
6 respuestas
Estado de la cuenta
Etiquetas:Desactivado
00
Responder
user profile
Seller_LFSjGq3iaCkrJ

Still Waiting – My Account Is Deactivated Despite Submitting Everything!

Hey everyone,

I’ve submitted all the required documents correctly and completely, making sure everything follows Amazon’s policies. I provided:

✔️ My LLC details (registered in the US)

✔️ A valid ID (front & back)

✔️ Utility bill, phone bill, and residence certificate

✔️ Bank statement & credit card statement

But despite all this, my account is still deactivated, and I haven’t gotten a clear response. I’m really not sure what’s wrong, and I just want to get this sorted out.

Has anyone else been in the same situation? Would appreciate any advice or insight!

Thanks!

Estado de la cuenta
Etiquetas:Desactivado
00
33 visitas
6 respuestas
Responder
6 respuestas
user profile
Seller_4zBzdtgCyS9EI
En respuesta a la entrada de Seller_LFSjGq3iaCkrJ

Does everything match EXACTLY the information in your account ? (William is not Bill and Street is not St.)

Is everything in the exact format they require (PDF is always preferred where allowed)

20
user profile
April_Amazon
En respuesta a la entrada de Seller_LFSjGq3iaCkrJ

Hello @Seller_LFSjGq3iaCkrJ,

Thanks for using the Forums to get in touch with us.

user profile
Seller_LFSjGq3iaCkrJ
I’ve submitted all the required documents correctly and completely, making sure everything follows Amazon’s policies. I provided:
Ver publicación

We understand how frustrating it can be when your documents are not being accepted, especially when the reasons aren't clearly explained. It's a challenging situation when you're trying to provide the required verification, but continue facing obstacles.

user profile
Seller_LFSjGq3iaCkrJ
But despite all this, my account is still deactivated, and I haven’t gotten a clear response. I’m really not sure what’s wrong, and I just want to get this sorted out.
Ver publicación

Just as suggested by @Seller_4zBzdtgCyS9EI, everything must match. Some common verification issues occur when the information on your utility bill doesn't exactly match the details in your account. Common mismatches include:

  • Different address formatting
  • Name variations (for example, "Robert" vs. "Bob")
  • Recent address changes not yet reflected on bills
  • Missing apartment/unit numbers
  • Business name vs. personal name differences

Your bank statement details must match your account information exactly:

  • The name on your bank statement (whether business or personal) must be identical to the name in your account settings
  • The address shown on your bank statement must precisely match the address listed in your account settings
  • Remember: Even minor differences in spelling, format, or punctuation can cause verification delays. Double-check both your bank statement and account settings to ensure they match character-for-character.

Please take the time to review each entry in your account settings. Compare against your documents.

This may offer some guidance: Global seller identity verification

If you are still having trouble, do you have a relevant performance notification or case ID you could provide? With that information, I could research with our teams for more specifics. I look forward to your response.

April

10
Sigue esta conversación para recibir notificaciones sobre la nueva actividad
user profile
Seller_LFSjGq3iaCkrJ

Still Waiting – My Account Is Deactivated Despite Submitting Everything!

Hey everyone,

I’ve submitted all the required documents correctly and completely, making sure everything follows Amazon’s policies. I provided:

✔️ My LLC details (registered in the US)

✔️ A valid ID (front & back)

✔️ Utility bill, phone bill, and residence certificate

✔️ Bank statement & credit card statement

But despite all this, my account is still deactivated, and I haven’t gotten a clear response. I’m really not sure what’s wrong, and I just want to get this sorted out.

Has anyone else been in the same situation? Would appreciate any advice or insight!

Thanks!

33 visitas
6 respuestas
Estado de la cuenta
Etiquetas:Desactivado
00
Responder
user profile
Seller_LFSjGq3iaCkrJ

Still Waiting – My Account Is Deactivated Despite Submitting Everything!

Hey everyone,

I’ve submitted all the required documents correctly and completely, making sure everything follows Amazon’s policies. I provided:

✔️ My LLC details (registered in the US)

✔️ A valid ID (front & back)

✔️ Utility bill, phone bill, and residence certificate

✔️ Bank statement & credit card statement

But despite all this, my account is still deactivated, and I haven’t gotten a clear response. I’m really not sure what’s wrong, and I just want to get this sorted out.

Has anyone else been in the same situation? Would appreciate any advice or insight!

Thanks!

Estado de la cuenta
Etiquetas:Desactivado
00
33 visitas
6 respuestas
Responder
user profile

Still Waiting – My Account Is Deactivated Despite Submitting Everything!

de Seller_LFSjGq3iaCkrJ

Hey everyone,

I’ve submitted all the required documents correctly and completely, making sure everything follows Amazon’s policies. I provided:

✔️ My LLC details (registered in the US)

✔️ A valid ID (front & back)

✔️ Utility bill, phone bill, and residence certificate

✔️ Bank statement & credit card statement

But despite all this, my account is still deactivated, and I haven’t gotten a clear response. I’m really not sure what’s wrong, and I just want to get this sorted out.

Has anyone else been in the same situation? Would appreciate any advice or insight!

Thanks!

Estado de la cuenta
Etiquetas:Desactivado
00
33 visitas
6 respuestas
Responder
6 respuestas
6 respuestas
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user profile
Seller_4zBzdtgCyS9EI
En respuesta a la entrada de Seller_LFSjGq3iaCkrJ

Does everything match EXACTLY the information in your account ? (William is not Bill and Street is not St.)

Is everything in the exact format they require (PDF is always preferred where allowed)

20
user profile
April_Amazon
En respuesta a la entrada de Seller_LFSjGq3iaCkrJ

Hello @Seller_LFSjGq3iaCkrJ,

Thanks for using the Forums to get in touch with us.

user profile
Seller_LFSjGq3iaCkrJ
I’ve submitted all the required documents correctly and completely, making sure everything follows Amazon’s policies. I provided:
Ver publicación

We understand how frustrating it can be when your documents are not being accepted, especially when the reasons aren't clearly explained. It's a challenging situation when you're trying to provide the required verification, but continue facing obstacles.

user profile
Seller_LFSjGq3iaCkrJ
But despite all this, my account is still deactivated, and I haven’t gotten a clear response. I’m really not sure what’s wrong, and I just want to get this sorted out.
Ver publicación

Just as suggested by @Seller_4zBzdtgCyS9EI, everything must match. Some common verification issues occur when the information on your utility bill doesn't exactly match the details in your account. Common mismatches include:

  • Different address formatting
  • Name variations (for example, "Robert" vs. "Bob")
  • Recent address changes not yet reflected on bills
  • Missing apartment/unit numbers
  • Business name vs. personal name differences

Your bank statement details must match your account information exactly:

  • The name on your bank statement (whether business or personal) must be identical to the name in your account settings
  • The address shown on your bank statement must precisely match the address listed in your account settings
  • Remember: Even minor differences in spelling, format, or punctuation can cause verification delays. Double-check both your bank statement and account settings to ensure they match character-for-character.

Please take the time to review each entry in your account settings. Compare against your documents.

This may offer some guidance: Global seller identity verification

If you are still having trouble, do you have a relevant performance notification or case ID you could provide? With that information, I could research with our teams for more specifics. I look forward to your response.

April

10
Sigue esta conversación para recibir notificaciones sobre la nueva actividad
user profile
Seller_4zBzdtgCyS9EI
En respuesta a la entrada de Seller_LFSjGq3iaCkrJ

Does everything match EXACTLY the information in your account ? (William is not Bill and Street is not St.)

Is everything in the exact format they require (PDF is always preferred where allowed)

20
user profile
Seller_4zBzdtgCyS9EI
En respuesta a la entrada de Seller_LFSjGq3iaCkrJ

Does everything match EXACTLY the information in your account ? (William is not Bill and Street is not St.)

Is everything in the exact format they require (PDF is always preferred where allowed)

20
Responder
user profile
April_Amazon
En respuesta a la entrada de Seller_LFSjGq3iaCkrJ

Hello @Seller_LFSjGq3iaCkrJ,

Thanks for using the Forums to get in touch with us.

user profile
Seller_LFSjGq3iaCkrJ
I’ve submitted all the required documents correctly and completely, making sure everything follows Amazon’s policies. I provided:
Ver publicación

We understand how frustrating it can be when your documents are not being accepted, especially when the reasons aren't clearly explained. It's a challenging situation when you're trying to provide the required verification, but continue facing obstacles.

user profile
Seller_LFSjGq3iaCkrJ
But despite all this, my account is still deactivated, and I haven’t gotten a clear response. I’m really not sure what’s wrong, and I just want to get this sorted out.
Ver publicación

Just as suggested by @Seller_4zBzdtgCyS9EI, everything must match. Some common verification issues occur when the information on your utility bill doesn't exactly match the details in your account. Common mismatches include:

  • Different address formatting
  • Name variations (for example, "Robert" vs. "Bob")
  • Recent address changes not yet reflected on bills
  • Missing apartment/unit numbers
  • Business name vs. personal name differences

Your bank statement details must match your account information exactly:

  • The name on your bank statement (whether business or personal) must be identical to the name in your account settings
  • The address shown on your bank statement must precisely match the address listed in your account settings
  • Remember: Even minor differences in spelling, format, or punctuation can cause verification delays. Double-check both your bank statement and account settings to ensure they match character-for-character.

Please take the time to review each entry in your account settings. Compare against your documents.

This may offer some guidance: Global seller identity verification

If you are still having trouble, do you have a relevant performance notification or case ID you could provide? With that information, I could research with our teams for more specifics. I look forward to your response.

April

10
user profile
April_Amazon
En respuesta a la entrada de Seller_LFSjGq3iaCkrJ

Hello @Seller_LFSjGq3iaCkrJ,

Thanks for using the Forums to get in touch with us.

user profile
Seller_LFSjGq3iaCkrJ
I’ve submitted all the required documents correctly and completely, making sure everything follows Amazon’s policies. I provided:
Ver publicación

We understand how frustrating it can be when your documents are not being accepted, especially when the reasons aren't clearly explained. It's a challenging situation when you're trying to provide the required verification, but continue facing obstacles.

user profile
Seller_LFSjGq3iaCkrJ
But despite all this, my account is still deactivated, and I haven’t gotten a clear response. I’m really not sure what’s wrong, and I just want to get this sorted out.
Ver publicación

Just as suggested by @Seller_4zBzdtgCyS9EI, everything must match. Some common verification issues occur when the information on your utility bill doesn't exactly match the details in your account. Common mismatches include:

  • Different address formatting
  • Name variations (for example, "Robert" vs. "Bob")
  • Recent address changes not yet reflected on bills
  • Missing apartment/unit numbers
  • Business name vs. personal name differences

Your bank statement details must match your account information exactly:

  • The name on your bank statement (whether business or personal) must be identical to the name in your account settings
  • The address shown on your bank statement must precisely match the address listed in your account settings
  • Remember: Even minor differences in spelling, format, or punctuation can cause verification delays. Double-check both your bank statement and account settings to ensure they match character-for-character.

Please take the time to review each entry in your account settings. Compare against your documents.

This may offer some guidance: Global seller identity verification

If you are still having trouble, do you have a relevant performance notification or case ID you could provide? With that information, I could research with our teams for more specifics. I look forward to your response.

April

10
Responder
Sigue esta conversación para recibir notificaciones sobre la nueva actividad