Everyone should be aware by now that, to comply with the INFORM Consumers Act, Amazon needs to collect and verify information about your Selling on Amazon account.

Our account is closed and it has been difficult to get in contact with a knowledgeable person that can answer our reasons and questions for the delay (or refusal) to provide certain documents to Amazon for compliance.

A few examples:

1) The INFORM Consumers Act law reads as follows, "...require any high-volume third party seller with an aggregate total of $20,000 or more in annual gross revenues on such online marketplace..."

• We mainly use the platform to regulate sellers selling our products but for those items that we do manufacture, we do not even come close to the $20K amount required to trigger the INFORM Consumers Act requirements.

2) The INFORM Consumers Act law states these two important items to note:

(I) With respect to a high-volume third party seller that is an individual, the individual's name.

(II) With respect to a high-volume third party seller that is not an individual, one of the following forms of contact information:

(aa) A copy of a valid government-issued identification for an individual acting on behalf of such seller that includes the individual's name.

(bb) A copy of a valid government-issued record or tax document that includes the business name and physical address of such seller.

• As a corporation we ARE NOT an individual and so we offered to provide our government-issued record. However, Amazon is still asking us for the personal ID number of a contact person representing our company. As a corporation we WILL NOT ask our employees to provide their personal ID to an online website. We shouldn't have to provide this to Amazon. Nowhere does the law state that a corporate business must provide this specific information.

3) Finally, what is a 3rd Party Seller?

As far as we understand it is defined as, "A third-party seller is an independent seller who offers a variety of new and used products to customers of other businesses."

• We only sell our manufactured products. We have tried to explain this to Amazon customer service. Some associates have even made up their own "Amazon" definitions of what constitutes a 3rd party seller.

In closing, we are fine abiding by the INFORM Consumers Act but only IF the parameters stated in the law require us to. Amazon should NOT collect information such as government or passport ID when the law does not require it for those who are not individual sellers.

Anyone else having these similar issues?