Hi fellow sellers,

I’m writing here out of frustration after exhausting every official support channel.

More than 4 months ago, I opened a case with Amazon regarding 25 Units that were confirmed delivered to the fulfillment center but **never received into inventory**.

✔️ Carrier delivery confirmed

✔️ Invoice and shipping documents submitted multiple times

✔️ No errors on my end – loss occurred within Amazon’s warehouse

Despite providing all evidence and following up repeatedly, I keep receiving **copy-paste replies** with no real investigation or resolution.

This situation has:

- Damaged my seller metrics

- Created serious stock issues and lost revenue

- Wasted dozens of hours with Seller Support

Amazon claims to be a partner to sellers, but this is unacceptable.

📣 If you’ve had similar issues – how did you get Amazon to take action?

Also tagging FBA Investigation or Seller Performance Teams (if anyone here is monitoring).

@Amazon – please take this seriously and help us, your selling partners.

Thanks,