account under review for 30 days
I received a notification from Amazon stating that my funds have been reserved and my account is under review due to a violation of the drop shipping policy. I took immediate action to address this issue by submitting the required documents and making appeals multiple times. However, I have been informed that I will not receive any disbursements during this review period, and despite providing all necessary documentation, Amazon continues to state that my documents are insufficient.
Could you please advise me on how to resolve this situation? Your guidance would be greatly appreciated.
account under review for 30 days
I received a notification from Amazon stating that my funds have been reserved and my account is under review due to a violation of the drop shipping policy. I took immediate action to address this issue by submitting the required documents and making appeals multiple times. However, I have been informed that I will not receive any disbursements during this review period, and despite providing all necessary documentation, Amazon continues to state that my documents are insufficient.
Could you please advise me on how to resolve this situation? Your guidance would be greatly appreciated.
2 respuestas
Atlas_Amazon
Hello @Seller_RXooz6ub2fUYz
Thank you for the information provided regarding the ongoing review on your account. I understand it is due to concerns with drop shipping occurring on your account. This will be triggered when there is indication that orders on your account did not originate from you. Each order is required to have you identified as the seller of record.
How do you currently fulfill your orders? Do you utilize any kind of branded packaging or include any inserts that could indicate that the package was not from you? To dispute this, we would recommend compiling invoices and shipping information that shows the product was shipped and handled by you.
Our team will attempt to verify this information utilizing a number of resources. If they cannot validate the details or they identify any discrepancies, they will be obligated to reject the submission and we will be unable to guarantee a resolution to this concern.
We do encourage you to continue to refer to this thread with any additional details or updates you receive.
Best,
Atlas
Seller_LByahtSe5BL6H
so what is the status of your account right now if you submitted any apeal and any dacument then please ask what they are I am facing the same isssue
