BUY BOX ELIGIBILITY GONE FOR NO REASON - AGAIN !!!
"It's unusual for all ASINs to lose eligibility simultaneously without any apparent reason. This could indicate a technical issue or a misunderstanding about your account status. Contacting Seller Support is the best way to get a detailed explanation and resolution for your specific situation."
Case id 16444498681 MORE THAN A WEEK AGO, MY BUY BOX ELIGIBILITY WAS GONE, WITH NO REASON, I ASK FOR HELP, AND IT WAS BACK FOR ONLY 2 DAYS, TODAY I WOKE UP WITH NO BUY BOX ELIGIBILITY ANS NO SALES, AGAINN, WITH NO REASON, NO EXPLANATION.... IT IS KILLING OUR BUSINESS!!! PLEASE, CAN SOMEONE HELP ME WITH IT?
@Cooper_Amazon @Rose_Amazon @KJ_Amazon @CR_Amazon @Atlas_Amazon @Danny_Amazon @Tatiana_Amazon @Veronica_Amazon @Dougal_Amazon @Roberto_Amazon @Steve_Amazon @Glenn_Amazon @Michelle_Amazon @Manny_Amazon
BUY BOX ELIGIBILITY GONE FOR NO REASON - AGAIN !!!
"It's unusual for all ASINs to lose eligibility simultaneously without any apparent reason. This could indicate a technical issue or a misunderstanding about your account status. Contacting Seller Support is the best way to get a detailed explanation and resolution for your specific situation."
Case id 16444498681 MORE THAN A WEEK AGO, MY BUY BOX ELIGIBILITY WAS GONE, WITH NO REASON, I ASK FOR HELP, AND IT WAS BACK FOR ONLY 2 DAYS, TODAY I WOKE UP WITH NO BUY BOX ELIGIBILITY ANS NO SALES, AGAINN, WITH NO REASON, NO EXPLANATION.... IT IS KILLING OUR BUSINESS!!! PLEASE, CAN SOMEONE HELP ME WITH IT?
@Cooper_Amazon @Rose_Amazon @KJ_Amazon @CR_Amazon @Atlas_Amazon @Danny_Amazon @Tatiana_Amazon @Veronica_Amazon @Dougal_Amazon @Roberto_Amazon @Steve_Amazon @Glenn_Amazon @Michelle_Amazon @Manny_Amazon
5 respuestas
Seller_CW0P5hgbsiqWX
Doubt if the Reps can get it back
The Featured Offer (Buy Box) is not a right or a given. It is like the old Clairol TV add used to say, "Only your hairdresser knows for sure". Now just replace the hairdresser with Amazon. It is run by an Algorithm Bot that giveth and taketh away.
In addition, Amazon uses this as a ploy to entice sellers to use FBA but remember this. There can only be one Featured Offer for each unique product. Sellers seem to enjoy it when they have it, and then complain when they do not. But remember, when a seller is disappointed with the loss of the featured offer, they seem to forget, another seller is happy with that loss, because it is their gain.
Seller_1oT4ZOwrSByEE
there is always a reason, always
Manny_Amazon
Hello @Seller_fwRNgoTdpg9aq,
I believe you created a duplicate discussion after you posted the first thread HERE regarding the same topic.
Please only create one thread per question as it can create confusion and duplicate work for the Support Staff. Additionally, creating multiple threads on the same topic could be seen as spam on the forums and go against forums guidelines.
I will be closing out this thread in order to avoid duplicative work. Any additional updates will be provided on the original post HERE.
Regards,
- Manny
