Hello @Seller_i3RXogoIXZVdE,

My name is Abella. I comprehend that your query pertains to the "Account re-activation".

I appreciate you sharing information about the status of your current account. My aim is to offer additional advice on the subsequent actions to take.

Thank you @Seller_uQQKObJ7YukP9, for the inputs your contribution is greatly appreciated.

To gain a clearer understanding of the issue, could you kindly share the initial performance notification you received from the team? This would enable us to review it and offer more comprehensive insights on the matter.

All professional sellers have access to the "Contact us"/"Call me now" button on their Account health page to contact an account health specialist which is a dedicated support channel for professional sellers worldwide who have questions or need support regarding their account health.

If incase you're not a professional seller and need support can find account health information in the Help section within Seller Central. For general information on your account health metrics, you can visit Account health FAQs. For educational resources, Seller University is regularly updated with videos and articles to support all sellers.

Please create a case to reach out to Account Health team by clicking on "Help" > Your account has been suspended > Account Health > Reactivate your account > Get help with my appeal from Account Health Support > Select Issue.

In case you require additional assistance, feel free to post your query here, and either we or any of the Sellers on the forum will be happy to assist you.

Regards,

Abella.