Urgent Appeal: All Products Deemed Defective Upon Arrival at Amazon Warehouse
I'm facing a critical situation and seeking your advice and support. Recently, all of my products, upon arrival at the Amazon warehouse, were unexpectedly deemed defective. Despite opening a case to appeal this decision, I have been met with responses stating that the reasons cannot be investigated, and the only option provided is to remove all inventory.
This sudden development poses a significant threat to my business and will result in substantial losses. I am reaching out to the community for any insights, advice, or similar experiences you may have encountered in resolving such issues.
Urgent Appeal: All Products Deemed Defective Upon Arrival at Amazon Warehouse
I'm facing a critical situation and seeking your advice and support. Recently, all of my products, upon arrival at the Amazon warehouse, were unexpectedly deemed defective. Despite opening a case to appeal this decision, I have been met with responses stating that the reasons cannot be investigated, and the only option provided is to remove all inventory.
This sudden development poses a significant threat to my business and will result in substantial losses. I am reaching out to the community for any insights, advice, or similar experiences you may have encountered in resolving such issues.
4 respuestas
Dominic_Amazon
Hi @Seller_fJt1bfPE7gdwF,
Dominic from Amazon here, happy to try to help. Can you please provide me with the case ID you submitted for this issue?
Best,
Dominic
Seller_z3XfkorVSmnEY
Amazon is unlikely to be able to tell you why the item is deemed defective. We've had this happen a few times over the years, and we just do a removal order for one or two units and see what comes back.
