Foros para vendedores
Iniciar sesión
Iniciar sesión
imgIniciar sesión
imgIniciar sesión
user profile
Julia_Amzn

Is your Amazon order history not showing?

We’ve received a few questions from sellers, stating their Amazon account isn’t showing order history.

In most cases, this is due to the filters the Manage Order page. and easy to fix. Here are some potential pitfalls and how to fix them.

First, from Seller Central, go to Orders > Manage Orders.

From this page, you should see your full Amazon order history. If it seems like some orders are missing, here are the top three likely reasons why:

1. Check your filters. These are on the right side of the page (above the listed orders). These filters can be set to different date ranges or ship-by dates, and you can also adjust the number of orders to show per page. Adjust these filters and see if this resolves the issue.

img

img

The date range especially can be the culprit, as it can range from anywhere to the last day to last year—or you can set a custom date range. Ensure your order history isn’t set to a limited range.

img

2. Ensure you’re looking at the correct fulfillment view. To the right of the Manage Orders page, right above the filters, you will see blue text that either reads “View FBA orders” or “View MFN Orders.” Consider if this could be why your complete order history isn’t showing.

3. Review your refinements. On the left side of the page, you’ll see a “Refine by” widget, including Sales channels and Business Orders. Check to ensure you’ve got the correct refinements selected (or cleared) to ensure you’re seeing your orders.

img

If you’ve followed this guidance and still aren’t seeing an improvement, then considering opening a case with Seller Supportor posting a new discussion here in the Seller Forums to get assistance.

214 visitas
1 respuesta
Etiquetas:Consejos rápidos, Interactúa con Amazon, Seller University
30
Responder
user profile
Julia_Amzn

Is your Amazon order history not showing?

We’ve received a few questions from sellers, stating their Amazon account isn’t showing order history.

In most cases, this is due to the filters the Manage Order page. and easy to fix. Here are some potential pitfalls and how to fix them.

First, from Seller Central, go to Orders > Manage Orders.

From this page, you should see your full Amazon order history. If it seems like some orders are missing, here are the top three likely reasons why:

1. Check your filters. These are on the right side of the page (above the listed orders). These filters can be set to different date ranges or ship-by dates, and you can also adjust the number of orders to show per page. Adjust these filters and see if this resolves the issue.

img

img

The date range especially can be the culprit, as it can range from anywhere to the last day to last year—or you can set a custom date range. Ensure your order history isn’t set to a limited range.

img

2. Ensure you’re looking at the correct fulfillment view. To the right of the Manage Orders page, right above the filters, you will see blue text that either reads “View FBA orders” or “View MFN Orders.” Consider if this could be why your complete order history isn’t showing.

3. Review your refinements. On the left side of the page, you’ll see a “Refine by” widget, including Sales channels and Business Orders. Check to ensure you’ve got the correct refinements selected (or cleared) to ensure you’re seeing your orders.

img

If you’ve followed this guidance and still aren’t seeing an improvement, then considering opening a case with Seller Supportor posting a new discussion here in the Seller Forums to get assistance.

Etiquetas:Consejos rápidos, Interactúa con Amazon, Seller University
30
214 visitas
1 respuesta
Responder
1 respuesta
user profile
Winston_Amazon
En respuesta a la entrada de Julia_Amzn

Thanks for the tip @Julia_Amzn!

00
Sigue esta conversación para recibir notificaciones sobre la nueva actividad
user profile
Julia_Amzn

Is your Amazon order history not showing?

We’ve received a few questions from sellers, stating their Amazon account isn’t showing order history.

In most cases, this is due to the filters the Manage Order page. and easy to fix. Here are some potential pitfalls and how to fix them.

First, from Seller Central, go to Orders > Manage Orders.

From this page, you should see your full Amazon order history. If it seems like some orders are missing, here are the top three likely reasons why:

1. Check your filters. These are on the right side of the page (above the listed orders). These filters can be set to different date ranges or ship-by dates, and you can also adjust the number of orders to show per page. Adjust these filters and see if this resolves the issue.

img

img

The date range especially can be the culprit, as it can range from anywhere to the last day to last year—or you can set a custom date range. Ensure your order history isn’t set to a limited range.

img

2. Ensure you’re looking at the correct fulfillment view. To the right of the Manage Orders page, right above the filters, you will see blue text that either reads “View FBA orders” or “View MFN Orders.” Consider if this could be why your complete order history isn’t showing.

3. Review your refinements. On the left side of the page, you’ll see a “Refine by” widget, including Sales channels and Business Orders. Check to ensure you’ve got the correct refinements selected (or cleared) to ensure you’re seeing your orders.

img

If you’ve followed this guidance and still aren’t seeing an improvement, then considering opening a case with Seller Supportor posting a new discussion here in the Seller Forums to get assistance.

214 visitas
1 respuesta
Etiquetas:Consejos rápidos, Interactúa con Amazon, Seller University
30
Responder
user profile
Julia_Amzn

Is your Amazon order history not showing?

We’ve received a few questions from sellers, stating their Amazon account isn’t showing order history.

In most cases, this is due to the filters the Manage Order page. and easy to fix. Here are some potential pitfalls and how to fix them.

First, from Seller Central, go to Orders > Manage Orders.

From this page, you should see your full Amazon order history. If it seems like some orders are missing, here are the top three likely reasons why:

1. Check your filters. These are on the right side of the page (above the listed orders). These filters can be set to different date ranges or ship-by dates, and you can also adjust the number of orders to show per page. Adjust these filters and see if this resolves the issue.

img

img

The date range especially can be the culprit, as it can range from anywhere to the last day to last year—or you can set a custom date range. Ensure your order history isn’t set to a limited range.

img

2. Ensure you’re looking at the correct fulfillment view. To the right of the Manage Orders page, right above the filters, you will see blue text that either reads “View FBA orders” or “View MFN Orders.” Consider if this could be why your complete order history isn’t showing.

3. Review your refinements. On the left side of the page, you’ll see a “Refine by” widget, including Sales channels and Business Orders. Check to ensure you’ve got the correct refinements selected (or cleared) to ensure you’re seeing your orders.

img

If you’ve followed this guidance and still aren’t seeing an improvement, then considering opening a case with Seller Supportor posting a new discussion here in the Seller Forums to get assistance.

Etiquetas:Consejos rápidos, Interactúa con Amazon, Seller University
30
214 visitas
1 respuesta
Responder
user profile

Is your Amazon order history not showing?

de Julia_Amzn

We’ve received a few questions from sellers, stating their Amazon account isn’t showing order history.

In most cases, this is due to the filters the Manage Order page. and easy to fix. Here are some potential pitfalls and how to fix them.

First, from Seller Central, go to Orders > Manage Orders.

From this page, you should see your full Amazon order history. If it seems like some orders are missing, here are the top three likely reasons why:

1. Check your filters. These are on the right side of the page (above the listed orders). These filters can be set to different date ranges or ship-by dates, and you can also adjust the number of orders to show per page. Adjust these filters and see if this resolves the issue.

img

img

The date range especially can be the culprit, as it can range from anywhere to the last day to last year—or you can set a custom date range. Ensure your order history isn’t set to a limited range.

img

2. Ensure you’re looking at the correct fulfillment view. To the right of the Manage Orders page, right above the filters, you will see blue text that either reads “View FBA orders” or “View MFN Orders.” Consider if this could be why your complete order history isn’t showing.

3. Review your refinements. On the left side of the page, you’ll see a “Refine by” widget, including Sales channels and Business Orders. Check to ensure you’ve got the correct refinements selected (or cleared) to ensure you’re seeing your orders.

img

If you’ve followed this guidance and still aren’t seeing an improvement, then considering opening a case with Seller Supportor posting a new discussion here in the Seller Forums to get assistance.

Etiquetas:Consejos rápidos, Interactúa con Amazon, Seller University
30
214 visitas
1 respuesta
Responder
1 respuesta
1 respuesta
Filtros rápidos
Ordenar por
user profile
Winston_Amazon
En respuesta a la entrada de Julia_Amzn

Thanks for the tip @Julia_Amzn!

00
Sigue esta conversación para recibir notificaciones sobre la nueva actividad
user profile
Winston_Amazon
En respuesta a la entrada de Julia_Amzn

Thanks for the tip @Julia_Amzn!

00
user profile
Winston_Amazon
En respuesta a la entrada de Julia_Amzn

Thanks for the tip @Julia_Amzn!

00
Responder
Sigue esta conversación para recibir notificaciones sobre la nueva actividad