All of my stores are shipped by FBA, but the email requires evidence of the seller's self delivery order. Why did I receive this?
Hi, I received the following email from Amazon yesterday. All of my stores are shipped by FBA, but the email requires evidence of the seller's self delivery order. Why did I receive this?
If you are an Amazon Easy Ship seller, please confirm your use of this service for seller self delivery orders when submitting.
yes
no
Evidence of fulfillment and/or delivery of recent seller self delivery orders, which may include buyer confirmation of receipt or proof of delivery documents. If you have not already done so, you can request feedback from your buyer. Please note that when contacting buyers, pressure should not be exerted on them or rewards should be provided to induce them to leave feedback. For more information, please read the buyer's product review policy.
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Accepted file types: images (jpeg, gif, tiff, png), documents (pdf, docx, txt), spreadsheets (xlsx, csv), emails (eml). The total size cannot exceed 10MB.
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The address (URL or physical store address) of other stores (including other Amazon accounts) where you sell similar products and can display proof of delivery.
Evidence of your company's identity through corporate website or email, company bank information, or corporate registration information.
Sound
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Accepted file types: images (jpeg, gif, tiff, png), documents (pdf, docx, txt), spreadsheets (xlsx, csv), emails (eml). The total size cannot exceed 10MB.
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If you encounter logistics issues that result in delayed order delivery, please provide relevant reasons and supporting evidence for Amazon to consider during the review.
Spreadsheets (xlsx, CSV), emails (EML). The total size cannot exceed 10MB.
No file selected
All of my stores are shipped by FBA, but the email requires evidence of the seller's self delivery order. Why did I receive this?
Hi, I received the following email from Amazon yesterday. All of my stores are shipped by FBA, but the email requires evidence of the seller's self delivery order. Why did I receive this?
If you are an Amazon Easy Ship seller, please confirm your use of this service for seller self delivery orders when submitting.
yes
no
Evidence of fulfillment and/or delivery of recent seller self delivery orders, which may include buyer confirmation of receipt or proof of delivery documents. If you have not already done so, you can request feedback from your buyer. Please note that when contacting buyers, pressure should not be exerted on them or rewards should be provided to induce them to leave feedback. For more information, please read the buyer's product review policy.
Sound
Drag the file here or select it.
Accepted file types: images (jpeg, gif, tiff, png), documents (pdf, docx, txt), spreadsheets (xlsx, csv), emails (eml). The total size cannot exceed 10MB.
No file selected
The address (URL or physical store address) of other stores (including other Amazon accounts) where you sell similar products and can display proof of delivery.
Evidence of your company's identity through corporate website or email, company bank information, or corporate registration information.
Sound
Drag the file here or select it.
Accepted file types: images (jpeg, gif, tiff, png), documents (pdf, docx, txt), spreadsheets (xlsx, csv), emails (eml). The total size cannot exceed 10MB.
No file selected
If you encounter logistics issues that result in delayed order delivery, please provide relevant reasons and supporting evidence for Amazon to consider during the review.
Spreadsheets (xlsx, CSV), emails (EML). The total size cannot exceed 10MB.
No file selected
1 respuesta
Seller_1ThLBRvqVKXc6
I am facing th same issue.
I dont know what is evidence of fulfillment since I am an FBA seller.
I found this comment on another discussion
------I saw but Amazon found SOMETHING they don’t like and it could be something not even related to your NEW account.
Have you EVER had another account?
Have any family members or business associates had other Amazon accounts?
Has ANYONE ever logged into THEIR Amazon account from your home or business?
Have you ever logged into your account from a business location that had an Amazon account of their own?
Have any of the above individuals ever had accounts that have been closed or sanctioned?
Have you ever STARTED to open an account including those ‘Global Accounts’ and you did not finish the account application?
Are you, or HAVE YOU EVER, used one of the deadly Virtual Assistants?
Amazon links EVERYTHING that they can trace back to you and your IP addresses.-------------
My sister used to live with me and has a seller account. Used to log in my house. Now she moved out. It may be due to this. But Are you a easy ship seller question is confusing.
