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Seller_BiXJcySX7ZA0m

Account Representative - Expectations ?

Hello I am a new seller. I have some blocks and issues in my account that regular seller central or the forums - have not been able to help me with. I received a call from an account representative last week that was a small miracle at the time! Our call got disconnected in the middle of her walking me through something, she followed up with a short email.. I have emailed her twice now (giving days in-between) and haven't heard anything back. What should I expect with account reps? ! Is it possible she didnt get my email ? Was I ghosted? lol....

@Rose_Amazon@Jim_Amazon

9 visitas
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Etiquetas:Atención al colaborador comercial
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Seller_BiXJcySX7ZA0m

Account Representative - Expectations ?

Hello I am a new seller. I have some blocks and issues in my account that regular seller central or the forums - have not been able to help me with. I received a call from an account representative last week that was a small miracle at the time! Our call got disconnected in the middle of her walking me through something, she followed up with a short email.. I have emailed her twice now (giving days in-between) and haven't heard anything back. What should I expect with account reps? ! Is it possible she didnt get my email ? Was I ghosted? lol....

@Rose_Amazon@Jim_Amazon

Estado de la cuenta
Etiquetas:Atención al colaborador comercial
00
9 visitas
2 respuestas
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LeviDylan_Amazon
En respuesta a la entrada de Seller_BiXJcySX7ZA0m

Hello @Seller_BiXJcySX7ZA0m,

Thank you for reaching out on the Seller Forums.

user profile
Seller_BiXJcySX7ZA0m
I have some blocks and issues in my account that regular seller central or the forums - have not been able to help me with. I received a call from an account representative last week that was a small miracle at the time! Our call got disconnected in the middle of her walking me through something, she followed up with a short email.. I have emailed her twice now (giving days in-between) and haven't heard anything back.
Ver publicación

From what you have shared I see that you are experiencing some issues with your account and you have questions about reaching support.

So that we are able to assist you the best, can you share which type of issues you are running into? Policy compliance violations or listing concerns? Is your account active at this time?

Have you been attempting to contact selling partner support or account health support? If you have any relevant case logs about this, can you share the case ID's here, so we can take a look?

I look forward to learning more about this. Once you have reviewed the question above, please feel free to respond here. The Forums community and I are here to support you.

Wishing you the best,

LeviDylan

00
Sigue esta conversación para recibir notificaciones sobre la nueva actividad
user profile
Seller_BiXJcySX7ZA0m

Account Representative - Expectations ?

Hello I am a new seller. I have some blocks and issues in my account that regular seller central or the forums - have not been able to help me with. I received a call from an account representative last week that was a small miracle at the time! Our call got disconnected in the middle of her walking me through something, she followed up with a short email.. I have emailed her twice now (giving days in-between) and haven't heard anything back. What should I expect with account reps? ! Is it possible she didnt get my email ? Was I ghosted? lol....

@Rose_Amazon@Jim_Amazon

9 visitas
2 respuestas
Estado de la cuenta
Etiquetas:Atención al colaborador comercial
00
Responder
user profile
Seller_BiXJcySX7ZA0m

Account Representative - Expectations ?

Hello I am a new seller. I have some blocks and issues in my account that regular seller central or the forums - have not been able to help me with. I received a call from an account representative last week that was a small miracle at the time! Our call got disconnected in the middle of her walking me through something, she followed up with a short email.. I have emailed her twice now (giving days in-between) and haven't heard anything back. What should I expect with account reps? ! Is it possible she didnt get my email ? Was I ghosted? lol....

@Rose_Amazon@Jim_Amazon

Estado de la cuenta
Etiquetas:Atención al colaborador comercial
00
9 visitas
2 respuestas
Responder
user profile

Account Representative - Expectations ?

de Seller_BiXJcySX7ZA0m

Hello I am a new seller. I have some blocks and issues in my account that regular seller central or the forums - have not been able to help me with. I received a call from an account representative last week that was a small miracle at the time! Our call got disconnected in the middle of her walking me through something, she followed up with a short email.. I have emailed her twice now (giving days in-between) and haven't heard anything back. What should I expect with account reps? ! Is it possible she didnt get my email ? Was I ghosted? lol....

@Rose_Amazon@Jim_Amazon

Estado de la cuenta
Etiquetas:Atención al colaborador comercial
00
9 visitas
2 respuestas
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LeviDylan_Amazon
En respuesta a la entrada de Seller_BiXJcySX7ZA0m

Hello @Seller_BiXJcySX7ZA0m,

Thank you for reaching out on the Seller Forums.

user profile
Seller_BiXJcySX7ZA0m
I have some blocks and issues in my account that regular seller central or the forums - have not been able to help me with. I received a call from an account representative last week that was a small miracle at the time! Our call got disconnected in the middle of her walking me through something, she followed up with a short email.. I have emailed her twice now (giving days in-between) and haven't heard anything back.
Ver publicación

From what you have shared I see that you are experiencing some issues with your account and you have questions about reaching support.

So that we are able to assist you the best, can you share which type of issues you are running into? Policy compliance violations or listing concerns? Is your account active at this time?

Have you been attempting to contact selling partner support or account health support? If you have any relevant case logs about this, can you share the case ID's here, so we can take a look?

I look forward to learning more about this. Once you have reviewed the question above, please feel free to respond here. The Forums community and I are here to support you.

Wishing you the best,

LeviDylan

00
Sigue esta conversación para recibir notificaciones sobre la nueva actividad
user profile
LeviDylan_Amazon
En respuesta a la entrada de Seller_BiXJcySX7ZA0m

Hello @Seller_BiXJcySX7ZA0m,

Thank you for reaching out on the Seller Forums.

user profile
Seller_BiXJcySX7ZA0m
I have some blocks and issues in my account that regular seller central or the forums - have not been able to help me with. I received a call from an account representative last week that was a small miracle at the time! Our call got disconnected in the middle of her walking me through something, she followed up with a short email.. I have emailed her twice now (giving days in-between) and haven't heard anything back.
Ver publicación

From what you have shared I see that you are experiencing some issues with your account and you have questions about reaching support.

So that we are able to assist you the best, can you share which type of issues you are running into? Policy compliance violations or listing concerns? Is your account active at this time?

Have you been attempting to contact selling partner support or account health support? If you have any relevant case logs about this, can you share the case ID's here, so we can take a look?

I look forward to learning more about this. Once you have reviewed the question above, please feel free to respond here. The Forums community and I are here to support you.

Wishing you the best,

LeviDylan

00
user profile
LeviDylan_Amazon
En respuesta a la entrada de Seller_BiXJcySX7ZA0m

Hello @Seller_BiXJcySX7ZA0m,

Thank you for reaching out on the Seller Forums.

user profile
Seller_BiXJcySX7ZA0m
I have some blocks and issues in my account that regular seller central or the forums - have not been able to help me with. I received a call from an account representative last week that was a small miracle at the time! Our call got disconnected in the middle of her walking me through something, she followed up with a short email.. I have emailed her twice now (giving days in-between) and haven't heard anything back.
Ver publicación

From what you have shared I see that you are experiencing some issues with your account and you have questions about reaching support.

So that we are able to assist you the best, can you share which type of issues you are running into? Policy compliance violations or listing concerns? Is your account active at this time?

Have you been attempting to contact selling partner support or account health support? If you have any relevant case logs about this, can you share the case ID's here, so we can take a look?

I look forward to learning more about this. Once you have reviewed the question above, please feel free to respond here. The Forums community and I are here to support you.

Wishing you the best,

LeviDylan

00
Responder
Sigue esta conversación para recibir notificaciones sobre la nueva actividad