This page sets out some information regarding the sale on Amazon stores of non-medical grade general use face masks.
If you intend to offer non-medical grade face masks on Amazon stores, please read carefully the product detail page information / item setup guidance below. To submit your selection of face masks, please go to Seller central > Inventory > Add products via Upload.
Please verify that you are not using the Beta version of the tool (if you see a “Beta” box, please cancel it using the corresponding button). You can now download a new inventory file by selecting your product categories in the Download an inventory file tab. After completion, you will be able to upload this file on Seller central, in the Upload your inventory file tab.
Please note that this document is for information purposes only and does not constitute legal advice. As a selling partner, you are responsible for complying with applicable laws (including product labelling and packaging requirements), and for ensuring any information on the product detail page is accurate. Amazon reserves the right to remove any listing it considers to be inappropriate for sale for any reason.
Suggested Attribute Inputs | Spain | ||
Department | Adult | Child | |
feed_product_type (Mandatory) |
Accessory | Accessory | |
department_name (Mandatory) |
unisex - adult | unisex - child | |
Recommended Browse Node (Mandatory) |
21695601031 | ||
item_name (Mandatory) |
Mask | ||
model_name | Do not include numbers (e.g. for multipacks) in the model name. Only provide the name of the model. | ||
number_of_items | Fill in if you offer a pack of several items | ||
product_description (Mandatory - Information MUST be in the given order) | Company details including the name, company name and address | ||
Common name of the product | |||
Pack of XX | |||
Composition (Main material) | |||
Not reusable/Reusable + Recommended Period of Use+ Number of washings + Method of washing/sanitizing | |||
Essential characteristics of the product, including size if relevant; | |||
This is a general use face mask. This mask is neither a medical device, nor personal protective equipment. It is not intended for use in healthcare settings and it is not proven to reduce the transmission of disease; | |||
Instructions in Spanish on how to safely wear and remove the mask | |||
bullet_point1-3 (Mandatory) |
This is a general use face mask. This mask is neither a medical device, nor personal protective equipment. It is not intended for use in healthcare settings and it is not proven to reduce the transmission of disease; | ||
Not reusable/Reusable + Recommended Period of Use+ Number of washings + Method of washing/sanitizing | |||
Pack of XX | |||
generic_keywords | DO | Add synonyms of words used on product pages. All information on product page counts as keyword | |
DON'T | Add keywords related to "anti-bacterial", "kill virus", "kill bacteria", "cure covid19","treat covid19", "covid19 protection", "virus protection", "ffp3","ffp2", "n95", "kn95", "filtering", "medical", "surgical","hygienic", "PPE", "barrier mask", "respirators" and similar | ||
Product Images (Mandatory) |
DO | Include imaging of product and packaging | |
DON'T | Include picture of viruses or anything medical related | ||
Other Restrictions on Product Page | DON'T |
State or imply that the masks are medical grade masks; PPE respirators; or FR regulated non-sanitary masks (categories 1 or 2, ‘masques grand public’) or barrier masks produced in line with AFNOR standard; make reference to or imply a CE mark; Insert any medical claims like “anti-bacterial”, “hygienic” ”, "kill virus", "kills bacteria", “cure, treat, or mitigate COVID-19”; make any other suggestions on the PDP that the mask is intended to have a protective function. |
Hygienic masks
In Spain, hygienic masks (or "community face masks") and its related accessories are subject to specific regulation (Order CSM/115/2021, available here: https://www.boe.es/buscar/doc.php?id=BOE-A-2021-2046), in force from 12 February 2021. This regulation establishes technical requirements, as well as information and marketing requirements for those products, including packaging and labelling requirements, product detail page requirements, and setup on websites. For additional information regarding hygienic masks, you can review the FAQ published by competent authorities: https://www.mscbs.gob.es/consumo/normativa/docs/210309PreguntasFrecuentesOM_CSM_115_2021.pdf.
If you want to sell hygienic masks on Amazon.es, confirm that the product meets all the mandatory requirements applicable in Spain, make sure that the ASIN detail page shows all the information correctly and send an email to eu-life-safety-equipment@amazon.co.uk with the following information:
If you want to sell a mask that does not fall under the category of "hygienic mask", remember that the product detail page or the images should not contain references that could lead to confusion about the nature and intended use of the product.