To promote a positive buyer experience on Amazon, it is important to ensure that inventory shipped to Amazon fulfillment centers as "New" products, whether Labeled Inventory or Stickerless, Commingled Inventory arrive in good condition and without defects.
If the outer shipping boxes have visible damage upon arrival at the fulfillment center, they may be rejected.
Amazon does not take responsibility for products that are received in this condition. Most carriers assume limited liability for damage or loss in transit, depending on the cause. If your units are damaged during transit, we recommend filing a damage claim with your carrier. Amazon is not responsible for damage during shipment to our fulfillment centers.
Products intended to be sold as "New" will not be accepted if they arrive in the following conditions:
Media products intended to be sold as "New" will not be accepted if they arrive in the following conditions:
Non-Media products intended to be sold as "New" will not be accepted if they arrive in the following conditions:
Most carriers assume limited liability for damage or loss in transit, depending on the cause. If your units are damaged during transit, we recommend filing a damage claim with your carrier. Amazon is not responsible for damage during shipment to us.