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This article applies to selling in: Spain

The Buy Used Box

The Buy Used Box works much like, and is positioned just below, the Buy Box on a product detail page. It gives customers a quick way to initiate the purchase process by adding a "Used" Media product to their shopping carts.

Only qualified sellers may compete for the Buy Used Box. Qualification is evaluated on the following criteria:

  • Sellers must qualify for Featured Merchant status in order to compete for placement in the Buy Used Box. We tie Featured Merchant status to specific seller performance criteria that determine which sellers have consistently provided customers with a great buying experience.

To win the Buy Used Box, sellers must meet Order Defect Rate targets. The Customer Service Performance page can help you track your performance as a seller.

Product placement

For those sellers that qualify to compete for the Buy Used Box, their product listings are evaluated based on factors that have been carefully chosen in an effort to give customers the best shopping experience.

Product qualifications include:

  • Condition:The item must be in "Like New", "Very Good" or "Good" condition.
  • Media:The item must be classified under the Media category.
  • Fulfillment:The item must be fulfilled using FBA. For Books, Music, Video and DVD products in "New" condition, only those sold and fulfilled by Amazon are eligible to win the Buy Box. Customers should expect the same fulfillment options and level of customer service, regardless of whether the product is new or used. Sellers are able to meet this expectation by using the FBA service.

Increase your chances of winning the Buy Used Box

Only one listing is selected for the Buy Used Box. If you have an eligible listing, you can increase your chances of winning the Buy Used Box using the following guidelines:

  • Pricing: Since we look at the price the customer will pay, price your products competitively. The lowest price, however, doesn't guarantee winning the Buy Used Box.
  • Availability: Use inventory planning best practices, such as setting Replenishment Alerts, to keep your popular products in stock.

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