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This article applies to selling in: Spain

Carrier onboarding for Seller Fulfilled Prime

Once you receive an invitation from Amazon to participate in Seller Fulfilled Prime (SFP), you must go through the registration process to start the trial. The link to the registration page is included in your invitation email. Once registered, you will be expected to set up your first pickup with a supported Prime carrier. Currently, supported carrires are SEUR and Correos Express.

SEUR

To use SEUR for Seller Fulfilled Prime orders, indicate your preference at the end of the registration process by selecting SEUR as your Prime carrier. There is no requirement to have an existing SEUR account. A SEUR representative will contact you to get your shipping details.

Within 15 days of getting registered, you will be visited by a SEUR agent who will inform you about:

  • Pickups
  • Deliveries
  • Reimbursements and claims
  • Access to SEUR PRO (a tool to track your shipments)

SEUR is committed to speeding up all the processes involved in registration so that incorporation into the program is not delayed. For any question related to registration, consult your agent first, or write to the carrier at altas.amazonmfn@servicios.seur.net.

Once the setup is complete and your first SEUR collection has been confirmed, you will receive confirmation from Amazon, after which you can start purchasing SEUR shipping labels through Buy Delivery. Don't buy a SEUR shipping label until you have confirmation from Amazon.

To make sure you have accepted the carrier terms and conditions, go to Manage delivery services.

Correos Express

To use Correos Express for SFP orders, indicate your preference at the end of the registration process by selecting Correos Express as your Prime carrier and create an account with them. There is no requirement to have an existing Correos Express account. If you are already registered in SFP but want to start using Correos Express services, create an account on their website.

Important: Correos Express requires you to create an account on their website to process shipments and trigger pickups. Create an account with Correos Express before purchasing their shipping services. Even if you already have an account with Correos Express, you must register a new one before you start using their services for SFP. If you fail to do this, Correos Express will not be able to process your shipments accordingly and no pickups will be triggered.

Once registered, you can start using Correos Express as an approved carrier and buy shipping labels immediately. Within 15 days, a Correos Express representative will contact you.

To make sure you have accepted the carrier terms and conditions, go to Manage delivery services.

Purchasing shipping labels before completion of carrier on-boarding

SEUR:

Shipping labels will be available for you to buy in Buy Shipping only after carrier on-boarding is complete, that is, the first pickup with the carrier is scheduled. If you link the Prime shipping template to your ASINs before the completion of carrier on-boarding, you may start getting Prime orders without an ability to buy labels from Buy Shipping. To fulfill the Prime order in such a case, you can buy appropriate shipping labels (with tracking) from a third-party carrier. Carrier on-boarding is expected to be completed in 5-15 business days after you complete the registration process. After carrier on-boarding is complete, shipping options will become visible in Buy Shipping. Thereafter, you must buy shipping labels from your approved carrier through Buy Shipping.

Correos Express:

Shipping labels will be available for you to buy in Buy Shipping, but you must make sure that you create an account with Correos Express before purchasing their shipping. If you link a Prime shipping template to your ASINs before creating the carrier account, you may start getting Prime orders and buy labels from Buy Shipping that the carrier will not be able to handle.

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